How can I retrieve/reinstall programs from "Removed Apps" List?

Dear Microsoft,

I had this same problem occur today with my computer.  I do see the page that lists the apps removed.  Now the question becomes, HOW CAN I RESTORE THESE APPS.

The computer said I needed to refresh because of some update.  Next thing I know, I have lost my quickbooks program that I have been running on business on.  Everything is in there. And to top it off, this is the last day of the month on a holiday weekend.  I am not happy I need to get billings finalized, print statements, get payments entered.  I need it fixed ASAP!!!

Thanks

Here is the removed apps screen:

Apps removed while refreshing your PC

App name	Publisher	Version
Cisco WebEx Meetings	Cisco WebEx LLC
HP Quick Start	Hewlett-Packard	1.0.4660.30220
Microsoft SkyDrive	Microsoft Corporation	16.4.6013.0910
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161	Microsoft Corporation	9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161	Microsoft Corporation	9.0.30729.6161
MSXML 4.0 SP2 Parser and SDK	Microsoft Corporation	4.20.9818.0
QuickBooks Pro 2009	Intuit Inc.	19.0.4014.705
SAMSUNG Mobile USB Modem 1.0 Software
Samsung PC Studio 3 USB Driver Installer	Samsung Electronics Co., Ltd.	3.2.0.70701
Skype™ 6.3	Skype Technologies S.A.	6.3.105
Spotify	Spotify AB	0.9.1.57.ge7405149
SupportSoft Assisted Service	SupportSoft	15

Saturday, August 31, 2013 10:36 AM

I have the same problem. What is the solution

Dear Microsoft,

I had this same problem occur today with my computer.  I do see the page that lists the apps removed.  Now the question becomes, HOW CAN I RESTORE THESE APPS.

The computer said I needed to refresh because of some update.  Next thing I know, I have lost my quickbooks program that I have been running on business on.  Everything is in there. And to top it off, this is the last day of the month on a holiday weekend.  I am not happy I need to get billings finalized, print statements, get payments entered.  I need it fixed ASAP!!!

Thanks

Here is the removed apps screen:

Apps removed while refreshing your PC

Saturday, August 31, 2013 10:36 AM

If you refreshed your PC you may have to install each program again individually

Note: "Programs such as HP Support Assistant, and Cyber Link Power DVD, and Windows Media Player are disabled"

I don't know what "Program is disabled" expression means. Is it not there? Does it not open when you click on it? Does it give an error?

Howdy! I just happen to get the same issues, apparently, what happened with mine is that all including those pre installed apps since I bought the device are deleted from my pc. How will I be able to retrieve these apps? Your response is appreciated. Thanks.

Hi Prem,

Thank you for choosing Windows 8 and for giving us an opportunity to assist you.

From the description, it shows that you have refreshed the computer and most programs are in “Removed Apps”. I will help you to clarify the issue.

I would like to know what do you mean by Windows Media Player is “disabled”.

1)What exactly happens and do you get an error code/message?

When you refresh the computer the apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. You'll find a list of the removed apps on your desktop after refreshing your PC.

Refer this link for more information:

http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

Hope the information answers your question..

If you face any more issues while working with Windows do post on Microsoft Community Forum.