How can I retrieve/reinstall programs from "Removed Apps" List?

Anonymous
2012-12-30T00:52:40+00:00

Initial problems with installing MS Windows 8  prompted me to refresh my PC, as a result, most programs ended up in a "Removed Apps" List of which I cannot determine on how to reinstall, can anybody help me???

Programs such as HP Support Assistant, and Cyber Link Power DVD, and Windows Media Player are disabled although the troubleshooter states that the Windows Media Player is working properly. Again, please help.

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-08-31T22:51:04+00:00

    Dear Microsoft,

    I had this same problem occur today with my computer.  I do see the page that lists the apps removed.  Now the question becomes, HOW CAN I RESTORE THESE APPS.

    The computer said I needed to refresh because of some update.  Next thing I know, I have lost my quickbooks program that I have been running on business on.  Everything is in there. And to top it off, this is the last day of the month on a holiday weekend.  I am not happy I need to get billings finalized, print statements, get payments entered.  I need it fixed ASAP!!!

    Thanks

    Here is the removed apps screen:

    Apps removed while refreshing your PC

    App name Publisher Version
    Cisco WebEx Meetings Cisco WebEx LLC
    HP Quick Start Hewlett-Packard 1.0.4660.30220
    Microsoft SkyDrive Microsoft Corporation 16.4.6013.0910
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
    MSXML 4.0 SP2 Parser and SDK Microsoft Corporation 4.20.9818.0
    QuickBooks Pro 2009 Intuit Inc. 19.0.4014.705
    SAMSUNG Mobile USB Modem 1.0 Software
    Samsung PC Studio 3 USB Driver Installer Samsung Electronics Co., Ltd. 3.2.0.70701
    Skype™ 6.3 Skype Technologies S.A. 6.3.105
    Spotify Spotify AB 0.9.1.57.ge7405149
    SupportSoft Assisted Service SupportSoft 15

    Saturday, August 31, 2013 10:36 AM

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  2. Anonymous
    2015-12-13T19:47:44+00:00

    I had this same problem occur today with my computer.  I do see the page that lists the apps removed.  Now the question becomes, HOW CAN I RESTORE THESE APPS.

    The computer said I needed to refresh because of some update.  Next thing I know, I have lost my quickbooks program that I have been running on business on.  Everything is in there. And to top it off, this is the last day of the month on a holiday weekend.  I am not happy I need to get billings finalized, print statements, get payments entered.  I need it fixed ASAP!!!

    Thanks

    Here is the removed apps screen:

    Apps removed while refreshing your PC

    App name Publisher Version
    Acer Crystal Eye Webcam Video Class Camera Suyin 5.8.31.500-1.0
    Acer ePower Management Acer Incorporated 6.00.3000
    Adobe Acrobat Reader DC Adobe Systems Incorporated 15.009.20079
    Advanced SystemCare 9 IObit 9.0.3
    AMD Catalyst Control Center AMD 1.00.0000
    AMD Catalyst Install Manager Advanced Micro Devices, Inc. 8.0.881.0
    AVG AVG Technologies 1.22.1.40089
    AVG Protection AVG Technologies 2016.12.7303
    Broadcom 802.11 Network Adapter Broadcom Corporation 5.100.82.87
    Conexant HD Audio Conexant 8.41.1.0
    DataMask by AOL AOL 5.7.0.11312
    Driver Booster 3.1 IObit 3.1
    Driver Support PC Drivers HeadQuarters LP 10.1.2.41
    Driver Talent OSToto Co., Ltd. 6.4.36.124
    DriverToolkit version 8.5.0.0 Megaify Software 8.5.0.0
    DriverTuner 3.5.0.2 LionSea Software co., ltd 3.5.0.2
    DriverUpdate Slimware Utilities Holdings, Inc. 2.5.2
    Entity Framework 6.1.3 Tools for Visual Studio 2015 Microsoft Corporation 14.0.40302.0
    Google Chrome Google Inc. 47.0.2526.80
    HP Support Solutions Framework Hewlett-Packard Company 12.0.30.81
    ieSpell Red Egg Software 2.6.4 (build 573)
    IIS 10.0 Express Microsoft Corporation 10.0.1734
    IIS Express Application Compatibility Database for x86
    IObit Malware Fighter 3 IObit 3.4
    IObit Uninstaller IObit 5.1.0.7
    iolo technologies' System Mechanic iolo technologies, LLC 15.0.1
    Java SE Development Kit 7 Update 55 Oracle 1.7.0.550
    Launch Manager Acer Inc. 5.0.5
    Malwarebytes Anti-Malware version 2.2.0.1024 Malwarebytes 2.2.0.1024
    Microsoft .NET Framework 4.5 Multi-Targeting Pack Microsoft Corporation 4.5.50710
    Microsoft .NET Framework 4.5.1 Multi-Targeting Pack Microsoft Corporation 4.5.50932
    Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) Microsoft Corporation 4.5.50932
    Microsoft .NET Framework 4.5.1 SDK Microsoft Corporation 4.5.51641
    Microsoft .NET Framework 4.5.2 Multi-Targeting Pack Microsoft Corporation 4.5.51209
    Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU) Microsoft Corporation 4.5.51209
    Microsoft .NET Framework 4.6 SDK Microsoft Corporation 4.6.00081
    Microsoft .NET Framework 4.6 Targeting Pack Microsoft Corporation 4.6.00081
    Microsoft .NET Framework 4.6 Targeting Pack (ENU) Microsoft Corporation 4.6.00081
    Microsoft .NET Version Manager (x86) 1.0.0-beta5 Microsoft Corporation 1.0.10609.0
    Microsoft Help Viewer 2.2 Microsoft Corporation 2.2.23107
    Microsoft Silverlight Microsoft Corporation 5.1.40728.0
    Microsoft Silverlight 5 SDK Microsoft Corporation 5.0.61118.0
    Microsoft SQL Server 2012 Command Line Utilities Microsoft Corporation 11.0.2100.60
    Microsoft SQL Server 2012 Native Client Microsoft Corporation 11.0.2100.60
    Microsoft SQL Server 2014 Express LocalDB Microsoft Corporation 12.0.2000.8
    Microsoft SQL Server 2014 Management Objects Microsoft Corporation 12.0.2000.8
    Microsoft SQL Server 2014 Transact-SQL ScriptDom Microsoft Corporation 12.0.2000.8
    Microsoft SQL Server 2014 T-SQL Language Service Microsoft Corporation 12.0.2000.8
    Microsoft SQL Server Compact 4.0 SP1 ENU Microsoft Corporation 4.0.8876.1
    Microsoft SQL Server Data Tools - enu (14.0.50616.0) Microsoft Corporation 14.0.50616.0
    Microsoft System CLR Types for SQL Server 2014 Microsoft Corporation 12.0.2402.11
    Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8.0.61001
    Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8.0.56336
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Corporation 10.0.30319
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 Microsoft Corporation 11.0.50727.1
    Microsoft Web Deploy 3.6 Microsoft Corporation 3.1238.1955
    Mozilla Firefox 42.0 (x86 en-US) Mozilla 42.0
    Mozilla Maintenance Service Mozilla 42.0
    MSXML 4.0 SP2 (KB954430) Microsoft Corporation 4.20.9870.0
    MSXML 4.0 SP2 (KB973688) Microsoft Corporation 4.20.9876.0
    Photobucket Backup Photobucket 1.0.7.2104
    Prerequisites for SSDT Microsoft Corporation 12.0.2000.8
    Realtek High Definition Audio Driver Realtek Semiconductor Corp. 6.0.1.7246
    Realtek USB 2.0 Card Reader Realtek Semiconductor Corp. 6.1.7600.30122
    RegCure Pro ParetoLogic, Inc. 3.2.16.0
    Revo Uninstaller 1.95 VS Revo Group 1.95
    Smart Defrag 4 IObit 4.3
    SmartPCFixer 5.2 LionSea Software co., ltd 5.2
    Start Menu 8 IObit 2.4.0.1
    Surfing Protection IObit 1.3
    TweakBit Driver Updater Auslogics Labs Pty Ltd 1.6.10.5
    TweakBit PCSpeedUp Auslogics Labs Pty Ltd 1.6.10.5
    Tweaking.com - Windows Repair Tweaking.com 3.5.1
    Visual Studio 2012 x86 Redistributables AVG Technologies CZ, s.r.o. 14.0.0.1
    WCF RIA Services V1.0 SP2 Microsoft Corporation 4.1.62812.0
    WinUtilities Free Edition 12.1 YL Computing, Inc 12.1

    Sunday, December 13, 2015 12:48 AM

    It's all & good that we have these on our desktop or folder!!!!! HERE'S THE BIG ?,MS GUYS: CAN WE USE THIS DESKTOP FOLDER TO RESTORE ALL OF THE ITEMS IN IT TO OUR COMPUTER?? PLS USE  STICK FIGURES IF THIS ? IS TOO HARD TO ANSWER!!!!!

    TKS, CAN WE HAVE A COMPLETE, TRUTHFUL, HONEST WORKABLE ANSWER BEFORE CHRISTMAS!!!! OR HAVE SANTA  LEAVE THE ANSWER AS A PRESENT!!!!

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  3. Anonymous
    2012-12-30T16:14:16+00:00

    Hi Prem,

    Thank you for choosing Windows 8 and for giving us an opportunity to assist you.

    From the description, it shows that you have refreshed the computer and most programs are in “Removed Apps”. I will help you to clarify the issue.

    I would like to know what do you mean by Windows Media Player is “disabled”.

    1)What exactly happens and do you get an error code/message?

    When you refresh the computer the apps that came with your PC or you installed from Windows Store will be reinstalled, but any apps you installed from other websites and DVDs will be removed. You'll find a list of the removed apps on your desktop after refreshing your PC.

    Refer this link for more information:

    http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

    Hope the information answers your question..

    If you face any more issues while working with Windows do post on Microsoft Community Forum.

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  4. Anonymous
    2015-11-17T19:51:40+00:00

    Dear Microsoft,

    I had this same problem occur today with my computer.  I do see the page that lists the apps removed.  Now the question becomes, HOW CAN I RESTORE THESE APPS.

    The computer said I needed to refresh because of some update.  Next thing I know, I have lost my quickbooks program that I have been running on business on.  Everything is in there. And to top it off, this is the last day of the month on a holiday weekend.  I am not happy I need to get billings finalized, print statements, get payments entered.  I need it fixed ASAP!!!

    Thanks

    Here is the removed apps screen:

    Apps removed while refreshing your PC

    App name Publisher Version
    Cisco WebEx Meetings Cisco WebEx LLC
    HP Quick Start Hewlett-Packard 1.0.4660.30220
    Microsoft SkyDrive Microsoft Corporation 16.4.6013.0910
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
    MSXML 4.0 SP2 Parser and SDK Microsoft Corporation 4.20.9818.0
    QuickBooks Pro 2009 Intuit Inc. 19.0.4014.705
    SAMSUNG Mobile USB Modem 1.0 Software
    Samsung PC Studio 3 USB Driver Installer Samsung Electronics Co., Ltd. 3.2.0.70701
    Skype™ 6.3 Skype Technologies S.A. 6.3.105
    Spotify Spotify AB 0.9.1.57.ge7405149
    SupportSoft Assisted Service SupportSoft 15

    Saturday, August 31, 2013 10:36 AM

    I have the same problem. What is the solution

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  5. Anonymous
    2013-07-14T08:05:05+00:00

    Howdy! I just happen to get the same issues, apparently, what happened with mine is that all including those pre installed apps since I bought the device are deleted from my pc. How will I be able to retrieve these apps? Your response is appreciated. Thanks.

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