BAD ANSWER- USELESS ANSWER
I don't believe MS "Help People" (Ha-BAD NAME-NO HELP PEOPLE would be more appropriate) read the questions before entering boilerplate text.
It is obvious this is a long standing problem that just is not being dealt with.
(I recently spent 1 1/2 hours on the phone with MS after Win 8.1 upgrade removed all non MS driver functionality (like USB ports !!). At the end of this time she admitted ".. our engineers are working on this" !)