KB 2670838 - The EVIL UPDATE

Thank you for acknowledging my post.

I'd been under the impression that the intent behind community forums was to help individuals find a solution to a problem, & that many people sharing the same problem could benefit from a broad experience base that has been relatively well focused on the shared issue. Hence my confusion about USB port drivers being proffered as a solution in a thread addressing the repeated & persistent failure of IE10 to integrate with the standard Win7 OS platform code.

I appreciate you offering references to protocol: I've used these guidelines in the past & will continue to do so in future, when warranted. FWIW, some time ago I'd forwarded the specifics of my scenario to MS in requested formats with requested detail. I couldn't find any good reason to add another thread to the constellation of those already posted to seek help on this singular & common issue.

Again, thanks for your time .... R

I never posted anything about "USB port replicators" or drivers and have no comment about same.

I have been told by at least one (1) Microsoft source that anyone who's installed or attempted to install IE10 via Windows Update qualifies for no-charge support. YMMV, however.

PS: It may be quite some time before anyone at Microsoft - especially what's left of the IE team - gets around to addressing the bugs in IE10 Final-for-Win7. They're all wrapped up in getting IE11 Beta out the door as part of Win8.1 Beta (ETA: 26 June 2013). After that, they'll be focusing on IE11 Final & Win8.1 RTM (ETA: Late August 2013).

For home users running Win7 SP1 or Win8 (only!), no-charge support for security updates (only!) is available by calling 1-800-MICROSOFT (1-800-642-7676) in the US or 877-568-2495 in Canada. [1]

For more information about how to contact your local Microsoft subsidiary [i.e., in other regions] for support issues relating to security updates, visit the following Microsoft International Support website:
[http://support.microsoft.com/common/international.aspx?rdpath=4](http://support.microsoft.com/common/international.aspx?rdpath=4)

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[1] Monday through Friday, 5:00 AM - 9:00 PM Pacific Time; Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time

Yo Pa;

Thank you for again responding, & please accept my apologies for not communicating clearly in my previous post. I did not intend to infer that you had suggested faulty drivers for a USB port replicator were the cause of IE10 installation failures. Rather, 2 earlier thread participants had raised the driver possibility, I doubted USB drivers as the root cause, & I hoped to get your read on it.

I chose to follow this thread because in my search for a solution, (over more hours than I'd care to admit) I was impressed by your practice of always responding to questions, even over the course of several exchanges. From previous personal experience, & from reading through numerous other discussion threads, you truly stand apart from other subject matter experts in this regard.

I'm old enough to remember (fondly) a time when the concept of "customer service" meant something different/more than it does today, & a willingness to "take ownership" of an issue was an admirable trait. I commend & compliment you for your adherence to a higher personal standard than is commonly witnessed.

That said, thanks for the additional support resource info; I'll put it to (hopefully beneficial) use.

Be Well ... Rob

My post is the one referring to the display port drivers. It was in response to the original question posted as that users was using a USB dock with video that uses display port drivers.  It is not a general solution but a specific one that has worked for me in two different instances and may not apply to you, but that does not mean the solution will not work for others.

Glad we got that cleared up and I'm even gladder :-) that I switched off my automatic update installs about 2 months ago. I usually go back and forth - for different reasons. This time I did it because I was working on a file in photoshop when apparantly an update was installed without any icon notification in the taskbar & then suddenly needed to restart ALSO without a balloon message warning me. So I lost about 2 hours worth of work.

 I'm still having issues though but its with the latest version of Adobe Flash -  sites are not recognizing its installed  - I went to adobe.com forums and that lead me here. There are many posts there talking about this update.

Somehow I thinki its a different problem because I never installed IE10.  But I'm also piping in because someone had said that it must have been installed as "an important update". I can only speak for myself but I just took a look at it and it does say its an important update. Its been on my machine since the end of March.