KB 2670838 - The EVIL UPDATE

Anonymous
2013-03-16T20:00:56+00:00

Microsoft:

Why don't you fix the errors caused by KB 2670838 instead of having my computer re-install it as part of IE 10 without giving me any warning that it was going to do that?

This update has two effects on my system*; 1. For whatever reason, it turns the lower taskbar turquoise, 2. Explorer 9 or 10 and Chrome 25 get a 60 delay in information typed into them with internet speeds reminiscent of dial-up, while Firefox 19 ceases to function at all; The internet becomes essentially non-usable.

I wasted an entire day on this two weeks ago including an hour on the phone with one of your technicians when it was first installed.  He had no idea what the problem was and I eventually gave up and uninstalled it.  My problems ceased immediately upon its removal.

I had to go to an internet forum to learn that many people had these problems and how to set my updates to not automatically be installed.  That proved to be no help as when installing IE10 this EVIL UPDATE (KB 2670838) just re-appeared again with no notice in your description that this might happen.  Now I guess I will never install an update again since you provide no clues as to what it could do.

* My system info:

HP Envy, Windows 7 Home Premium, two screens attached using an HP usb notebook port replicator.  Buy the way, this HP port replicator is a piece of garbage that has to be rebooted (the replicator - not the PC) as it freezes once or twice a day.  But I thinks that's on HP - not you.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2015-09-25T03:29:39+00:00

    "...Microsoft:

    Why don't you fix the errors caused by KB 2670838 instead of having my computer re-install it as part of IE 10 without giving me any warning that it was going to do that?

    I wasted an entire day on this...one of your technicians...had no idea what the problem was and I eventually gave up and uninstalled it.  My problems ceased immediately upon its removal.

    I had to go to an internet forum to learn that many people had these problems and how to set my updates to not automatically be installed...Now I guess I will never install an update again since you provide no clues as to what it could do..."

    I wholeheartedly agree with your sentiments on how Microsoft handles updates-------or should I say-------mishandles them!

    I've wasted many days of my own just sifting through forum after forum for many of Micro(Money's) crappy and often unnecessary updates (i.e., notifications to install the latest version OS when clearly you don't want to or how about the infamous 'in-your-face-all-of-the-time' roll out of the Malicious Software Removal Tool, in spite of the fact that you may already have adequate protection from your own AntiMalware and Security Suite solution).

    But what gets under my skin the most, as 'MS7 user' alluded to is the fact that Microsoft continues to push bad updates to users machines even after a multitude of problems people had from them have surfaced and scores of evidence having already been submitted online-------posted via chat-rooms, forums and blogs and even flat-out lamented over with a technician on the phone because we (the end user) have no choice but to be at the mercy of whatever Microsoft Update decides to send to our pc's.

    All the bad updates which cause major system problems, (many of which include various blue and black screens, as well as a whole host of other system debilitating issues)-------should be expunged from the Windows Update Library for good! And these should only be replaced with ones that actually work!

    Software developers and system engineers could be far more effective at their jobs, if companies such as Microsoft actually cared about the quality of updates they send to users machines.

    If more time were spent on "proper development and implementation" by using multiple scenarios in a large-scale, specialized lab environment, still connected to the net to allow appropriate 'real world' testing, then maybe half of these patches from Microsoft would only have to be minor fixes instead of the constant barrage of worthless, band-aid-like updates being used to patch up the many gaping wounds of each of its OS-builds.

    We the customer-------pay an arm and a leg for this so-called 'proprietary software' yet when something breaks-------it usually breaks hard, and in recent years, this has been an alarmingly huge trend with Microsoft Update.

    So what if Windows 10 will automatically install updates for me. I don't care about that. I don't want Windows 10 and don't like the idea that Microsoft has that much control over my system-------It's my system. I built it for my purpose-------not the other way around!

    Microsoft already gets their money's worth out of us for the Operating Systems, we the consumer, pay through the nose for, and now Microsoft is going to add insult to injury here by just taking over completely?!-------They couldn't even get it right when users complained about the many major Update failures that have taken place over the past ten years alone-------and now we're just supposed to put our blind trust in Microsoft because they all of sudden know what they are doing?!-------I don't think so!-------Not this guy! I will take my Win 7 machine with me to the grave, thank you very much!

    Really, this is just another sad case of corporate take-over and control at the behest of Microsoft.

    I'm just so sick and tired of the 'proverbial' machine always telling me that it knows whats best for me...

    Care for some Pink Floyd anyone?...

           "Welcome my son-------welcome to the machine.

             Where have you been? Its alright we know where you been...

              So Welcome to the machine...

               What did you dream? Its alright we told you what to dream..."

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  2. Anonymous
    2015-10-10T11:50:15+00:00

    Please help, I updated my Windows 7 recently to Windows 10, and the same problems described here now happen there. I omitted them under Win7 by not installing the evil update, but now I have the same behaviour in Windows 10, but cannot find the corresponding update do uninstall :(

    So the source of this problem is still existing, please help what I have to do under Windows 10. Is there an equivalent update with another number causing these issues?

    It's so sad Micrososft does not address these issues at all...

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  3. Anonymous
    2016-06-21T20:21:51+00:00

    I know I am 3 years late, but you could have installed Linux like I have.

    I dual boot between Windows 8 and Linux Mint 17.2, reserving Windows for all my games.

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  4. Anonymous
    2016-06-21T20:23:57+00:00

    I believe you can do a factory reset, and it will revert to the operating system you had when you bought the computer.

    No updates, no nothing. Just pure Windows 7.

    Also, Windows 10 allows you to go back like normal for a month after the upgrade.

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  5. Anonymous
    2016-07-15T00:12:21+00:00

    The problems associated with KB2670838 are now exacerbated by the fact that this patch is an absolute prerequisite for the installation of Internet Explorer 11 and support for earlier IE versions is ending.

       I note that this issue may be a result of poor unprofessional coding of this update, as the problems associated with the Windows 7 Resource Monitor not opening appear, according to some posts I have seen, to be related to users selecting non-default display options, such as Large Fonts.  As it is a simple procedural call to discover these user options and take them into account, I generally regard problems of this type to be indicative of poor, slap-dash programming practices and lax quality control.

    MLB

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