KB 2670838 - The EVIL UPDATE

Anonymous
2013-03-16T20:00:56+00:00

Microsoft:

Why don't you fix the errors caused by KB 2670838 instead of having my computer re-install it as part of IE 10 without giving me any warning that it was going to do that?

This update has two effects on my system*; 1. For whatever reason, it turns the lower taskbar turquoise, 2. Explorer 9 or 10 and Chrome 25 get a 60 delay in information typed into them with internet speeds reminiscent of dial-up, while Firefox 19 ceases to function at all; The internet becomes essentially non-usable.

I wasted an entire day on this two weeks ago including an hour on the phone with one of your technicians when it was first installed.  He had no idea what the problem was and I eventually gave up and uninstalled it.  My problems ceased immediately upon its removal.

I had to go to an internet forum to learn that many people had these problems and how to set my updates to not automatically be installed.  That proved to be no help as when installing IE10 this EVIL UPDATE (KB 2670838) just re-appeared again with no notice in your description that this might happen.  Now I guess I will never install an update again since you provide no clues as to what it could do.

* My system info:

HP Envy, Windows 7 Home Premium, two screens attached using an HP usb notebook port replicator.  Buy the way, this HP port replicator is a piece of garbage that has to be rebooted (the replicator - not the PC) as it freezes once or twice a day.  But I thinks that's on HP - not you.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-06-02T15:02:39+00:00

    Fact: KB2670838 is a Prerequisite Update for IE10. Fact: If KB2670838 isn't installed, it will be installed if you choose to install IE10. Fact: IE10-for-Win7 is not ready for "prime time" - which is why it's not being pushed via Automatic Updates yet. Fact: When Microsoft decides to push IE10 via Automatic Updates, free support will begin - but for now, you're on your own. Tip: Stick with IE9 for the time being save yourself a lot of grief. PS: No one from Microsoft Support monitors this peer-to-peer support forum.

    IE 10 not ready for Prime Time you say? These Monopolists at Microsoft have already spewed forth  IE 11!!!! I wish that there was some talented individuals in the computer world that would make an alternative to windows that an avid pc gamer could use, IF I ever win the lottery I will personally fund this, I am going to call it the Freedom from Tyranny project!!!! We Americans and not only in this country but anyone who uses the world wide web the majority of us all use windows well, to be honest , Windows 7 works ( why the **** do we need windows 8? I do not even own a damn Ipad ,isn't that an Apple invention anyway?) so why change it ? We Long term Desktop and Laptop users are not only accustomed to the format of a workspace and a taskbar format with userfriendly access to every single solitary aspect of our PC that to change it puts some of us in a state of temporary PC shock! Windows 8 looks like it was made specifically for an IPAD!!!!! I will never use an IPAD , I don't give a damn if they shrink the desktop to the size of one I love my PC just the way it is! Yes I am saying I love it like my dog Fido with a certain but similar affection. Give us back our trustworthy old OS format and quit trying to manipulate people , we are not just simply consumers we are humans being and thats the way we like it! Microsoft is probably controlled by some massively evil AI like in the Matrix! Oh yeah and I have the same problem as everyone else I am forced to use IE 9 , I have tried several times with catastrophic results ( damn good thing I had google Chrome or I wouldn't have been able to access the internet to fix the IE 10 problem!) So now I simply am content to keep IE 9 the way it is cuz I know the tortue that awaits if I try to fiddle with it! Days of torturous pasting , cleaning files , following instructions hoping that you have finally found your answer and when you are wrong , its System Restore or recovery from a previous version of windows on an external drive and on and on.

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  2. Anonymous
    2014-06-01T00:16:50+00:00

    It disrupts the use of WD backup software (Smartware)

    Why don't WD and Microsoft find a fix to this issue?

    Every new update I have to check the evil update installation and proceed to uninstall to keep my back up software running.

    I am now stuck with IE9  because IE 10 and 11 require this update

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  3. Anonymous
    2014-04-18T19:47:02+00:00

    MS MVPs neither represent nor work for Microsoft, Amanda. If you're having a problem & need assistance, please begin your own, new thread to avoid confusion. THX

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  4. Anonymous
    2014-04-18T14:15:15+00:00

    Wow!  What a helpful response!  You must work for Microsoft!

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  5. Anonymous
    2014-04-18T14:13:30+00:00

    Totally agree on that, after dealing with days of "Installing updates... configuring updates... updates failed... backing out updates EVERY FREAKING TIME I BOOK THE COMPUTER", and wasting an entire morning manually installing each upgrade one at a time, with a reboot between each one.

    I have had with microsoft.

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