@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
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I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again. The windows office package was installed recently by partner before he went away as he bought two licences and it has now gone.
Can I undo the refresh in any way? I have tried and tried but it seems there were no restore points. Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.
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@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.
Your other stuff will have to be re-installed..
If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..
http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/
Please help Brian.... I have also fallen into this trap and definately no warning Programs or data would be lost. I have searched for windows.old but it does not seem to exist in my files. When I also asked to view C: , there is an access denied warning and I am no longer able to see any files or data.
You would think Microsoft would correct its shortcomings but, unfortunately, we need to struggle on our own. There's some hope, though, for those versed in command line. I came across this link which as a procedure for restoring a Windows 7 computer to a previous version of windows and by previous they mean XP and the like. I decided to take a chance and restore win8 to win8. After 5 hours of finagling, I managed to restore my 6 pages of programs that the lovely "refresh" did away with. Basically, what you will be trying to do is extract the information from a file that Microsoft created when it did the "refresh" I think they may have done that b/c, well, in the event of a lawsuit, THEY'll be able to get the info back.
Here are some notes if you should decide to undertake this:
4 When you get to the part where you are moving stuff from \windows.old, you may have to set the attributes -h -s -r of some directories--I think I had to do this with ProgramData. As I said in #3 above, I had to recreate "Documents and Settings" but it may be that Windows doesn't really need it. I say this b/c Windows.old apparently didn't have a copy. But better to be safe.
5 If you don't remember your command line DOS, do recall that a command name followed by "/?" wil tell you all about it.
support.microsoft.com/kb\971760
Good luck, hope this helps.
tip for Microsoft: count the number of programs and tell the user, "you'll be deleting x number of programs. Are you sure you want to go ahead."
Absolutely disgusting and unacceptable! Windows 8 - Rubbish. It is time to move to Mac or Linux. "Refresh" is the worst thing I've ever encountered in software,