Can I undo a refresh on windows 8, I have no restore points but would like to go back 24hours?

Anonymous
2013-01-21T18:18:26+00:00

I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again.  The windows office package  was installed recently by partner before he went away as he bought two licences and it has now gone.

Can I undo the refresh in any way?  I have tried and tried but it seems there were no restore points.  Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-04-01T21:19:11+00:00

@Shawn yes make the users wrong for not understanding Windows 8's arcane messages.  Microsoft can do no wrong (sarcasm.)

Raul Freitas

tech wizard 

(not a Microsoft apologist)

For the record Windows 8 is worse than both Vista and ME.

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Anonymous
2013-01-21T18:23:43+00:00

No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.

Your other stuff will have to be re-installed..

If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..

http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/

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  1. Anonymous
    2013-01-21T18:41:46+00:00

    Thank you very much for replying, I'll do a custom refresh and set some restore points from now on.  A lesson learnt.  Do you know it will be possible to put the office licence back on also, my partner will have the codes etc?

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  2. Anonymous
    2013-01-21T18:52:35+00:00

    That shouldn't be a problem.. :-)

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  3. Anonymous
    2013-01-22T03:43:53+00:00

    I fell into this mistake as well.  "Refresh" sounds like reloading a web page - nor erasing everything  all your programs.  Geez, it even deleted my entire windows Office suite -their own software.  All my drivers were erased; my touchpad didn't even function after this "refresh".  I had to download everything and reinstall my entire system - from printer drivers, software, contacts, programs, updates, the whole system. The warning is totally misleading; implies a disk clean-up type of procedure. Doesn't even state that no restore point is in place.  All I can say is always backup your data!

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