Can I undo a refresh on windows 8, I have no restore points but would like to go back 24hours?

Anonymous
2013-01-21T18:18:26+00:00

I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again.  The windows office package  was installed recently by partner before he went away as he bought two licences and it has now gone.

Can I undo the refresh in any way?  I have tried and tried but it seems there were no restore points.  Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-04-01T21:19:11+00:00

@Shawn yes make the users wrong for not understanding Windows 8's arcane messages.  Microsoft can do no wrong (sarcasm.)

Raul Freitas

tech wizard 

(not a Microsoft apologist)

For the record Windows 8 is worse than both Vista and ME.

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Anonymous
2013-01-21T18:23:43+00:00

No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.

Your other stuff will have to be re-installed..

If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..

http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/

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  1. Anonymous
    2015-01-31T04:20:23+00:00

    Seriously, that was terrible. My computer wouldn't boot up for some reason, and windows was giving me a few options to try fix the problem, first option was a restart. That didn't work, so I went into the advanced options looking for my trusty System Restore option, I found "Refresh" and "Reset".

    The help text next to "Refresh" said "without affecting your files", this to me sounded like my old friend System Restore. I thought maybe windows had re-branded it, just like they changed "Add or remove programs" to "Programs and Features".

    There was a second "Advanced options" button on this "Advanced options" screen. I didn't look in there, I guess that's where System Restore was. But what I want to know is why is this more destructive "Refresh" option comes before the good old (less destructive) "System Restore" option?

    I'm very annoyed about this.

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  2. Anonymous
    2015-01-24T05:06:46+00:00

    I have to admit I was extremely angry when I realized that my Microsoft Office was removed after the refresh, and before I edited this, I took a lot of time expressing my frustration. After I finally vented a little bit I went back to look at more options for fixing this problem on the support site. I followed my instincts, and I went to this technical support discussion.

    http://answers.microsoft.com/en-us/office/forum/office\_2013\_release-office\_install/refresh-win-81-os-reinstalled-office-academic/d3705705-616f-4153-bad2-29424bc09adb

    I found that this helped a lot because it convinced me to go to the activation product key prompt for my Microsoft Word. After reading soo many people's comments about how we don't read, I do read a lot of stuff like this by the way I'm just not perfect, I saw in smaller print a link to activate the Microsoft by logging into my Microsoft Account. I think the tech guy might of mentioned something about installing it through the online log in. However, I have to admit it was late at night, and I might have been too tired to understand what he was saying.

    Anyways, to make a long story short, I reactivated my Microsoft Office by signing into my Microsoft Account on the Activation Prompt Pop up that asks for a product key. I never needed the product key to reactivate it because all I needed to know was my Microsoft User ID and Password.

    I really feel like a fool for getting so upset.

    I hope this helps. For all of you struggling with the Microsoft Office 2013 after a refresh, I suggest trying to activate it through your User ID.

    PS: I'm just an average guy with very basic computer skill, but I guess I really do have a knack for finding things. Answers, objects, info, and pretty much anything else I guess I really can track it all down. Have a good night.

    Friendship is like the tides. Friends are pulled apart and pulled together, but even the strongest undertows can't keep friends apart forever - thoughts from my own mind.

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  3. Anonymous
    2015-01-20T22:50:45+00:00

    I am furious with this "REFRESH"

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