@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
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I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again. The windows office package was installed recently by partner before he went away as he bought two licences and it has now gone.
Can I undo the refresh in any way? I have tried and tried but it seems there were no restore points. Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.
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@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.
Your other stuff will have to be re-installed..
If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..
http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/
i cant believe this - the option of a refresh sounded quite harmless, even it says "without affecting your files", and without realising Microsoft have chosen to rename the term programs to apps, I have lost every "program" I have ever had, including ms office, and every program used for my work. I have lost the functionality of my biometric login... and it seems there are no restore points created before it does this!!! absolutely BS!!!!!!!!!!!!!!!!!!!!
This is similar to the following message in Android ICS:
Reset?
Erase all your settings and desktop apps? You can't reverse this action!
[ Erase Everything ]
I fell into this mistake as well. "Refresh" sounds like reloading a web page - nor erasing everything all your programs. Geez, it even deleted my entire windows Office suite -their own software. All my drivers were erased; my touchpad didn't even function after this "refresh". I had to download everything and reinstall my entire system - from printer drivers, software, contacts, programs, updates, the whole system. The warning is totally misleading; implies a disk clean-up type of procedure. Doesn't even state that no restore point is in place. All I can say is always backup your data!