@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again. The windows office package was installed recently by partner before he went away as he bought two licences and it has now gone.
Can I undo the refresh in any way? I have tried and tried but it seems there were no restore points. Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.
Your other stuff will have to be re-installed..
If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..
http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/
"EVERYBODY WHO SEEMS TO HAVE LOST ALL PROGRAMS AFTER REFRESH"
CHECK YOUR C: DRIVE SEE IF YOU HAVE ACCUMILATED MORE HARD DRIVE SPACE (LIKE YOU GAINED MORE SPACE FROM PROGRAMS BEING DELETED) IF NOT JUST GO TO /COMPUTER/C: DRIVE LOCAL DISK/WINDOWS OLD. YOUR PROGRAMS SHOULD BE FULLY FUNCTIONING AND STILL INSTALLED YOU JUST HAVE TO CREATE SHORTCUTS AGAIN.
Further to trying to find 'old' files....this may help....if only to remember what was on your system prior to 'refresh (destroy):
C:\Users*yourname*\Desktop\Removed Apps.html
I have gained a new disgust for Microsoft. I now understand why my MAC friends and family have such disdain for this company. I loath Windows 8...have struggled with it and wasted significant time over the past months with my desktop navigating through the irrational changes to the fundamental language of Windows, The logic of Windows is decades old and we consumers have gradually acquired skills which allow us to capitalize on software benefits rather than spend valuable time learning how to access software and find the computer comfort zone....
The Refresh option was vastly under-described with respect to Warnings....there were assurances that critical data and software would be intact....
My wireless network adapter was not being recognized so I refreshed...I'm FURIOUS ...haven't even begun to restore my data and software and I'm FURIOUS....very expensive exercise!....MAC expense
looks awfully reasonable...time is money.