@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
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I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again. The windows office package was installed recently by partner before he went away as he bought two licences and it has now gone.
Can I undo the refresh in any way? I have tried and tried but it seems there were no restore points. Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.
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@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.
Your other stuff will have to be re-installed..
If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..
http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/
I am back to where I was before my BF "refreshed" lol About making a backup- I got reminders from the HP assistant for almost a year to make a backup. I kept saying I would do it next week. I should have listened. Do any of you know how I can view what is on the recovery drive? The recovery drive was basically empty the day before my BF refreshed, but now it is 2.07 GB free of 17.0 GB. I already upgraded back to 8.1, and I have reinstalled anything I needed, but I am just curious. I am wondering if there is not some type of backup that was created during the refresh. My BF would have had no idea what a backup was or how to make one, so whatever is on the recovery drive happened automatically. Thanks in advance for any information!
Lisa
The industry has been squawking about the importance of users making backups since the last pair of animals was herded up the gangplank of Noah's Ark.
Microsoft have included a basic backup utility for years. Nero, Cyberlink, Roxio etc have been including a facility to back up stuff for years, but people just burn music and movies, never looking beyond those functions.
Dell include a utility called DataSafe, pre-install Norton also has a backup utility, I think, and there are free backup utilities produced by EaseUS and Aomei. All are easy to use, but the greater majority would rather spend time having fun than back up anything.
You have only yourself to blame..
As for your treatment of Shawn Keene, that is deplorable. He has done more than most here to produce stuff to help computer users and he has done it FOR FREE.. It is a huge commitment, and a great deal of time and effort is required to do what he has done.
Ken, Thanks for the above. I totally agree, we don't need to take garbage like this individual wants to hand out. They don't want help they just want to complain and insult.