@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
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I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again. The windows office package was installed recently by partner before he went away as he bought two licences and it has now gone.
Can I undo the refresh in any way? I have tried and tried but it seems there were no restore points. Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.
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@Shawn yes make the users wrong for not understanding Windows 8's arcane messages. Microsoft can do no wrong (sarcasm.)
Raul Freitas
tech wizard
(not a Microsoft apologist)
For the record Windows 8 is worse than both Vista and ME.
No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.
Your other stuff will have to be re-installed..
If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..
http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/
YES YOU CAN RECOVER CERTAIN FILES.. I know I'm late responding, but Ive been searching solutions for hours tonight and found one.. When "Refreshing" it moves your program files to a folder in c drive name "Windows.old" c\ windows.old\ Program Files (x86)
ect everything vital should be in there.. Mine were.. Hope this helps you and other as well!
Okay, I found that file, but is there anyway to recover those files. They are all listed, but when you try to click on them, nothing happens. What a crock "refresh" is
1
I am no computer geek, i am considered a senior citizen,but falling back on my educational endeavors (in college early 1980's) research first, then compile, sort etc. Always use the help question mark, available through Microsoft and save your self a frustrating situation, and believe me, I have had my fair share. (98,XP,vista and now win 8 (x64)One more thing from seniorette: I keep a computer log for myself, NOT on the computer, and i write down ALL dates and times of every thing that i do to the computer, failed updates, failed downloads etc. So that i can compare, analyze and possibly fix or help fix my problem. I have 4 successful refreshes with Win 8 x64 alone. It's a learning process, and all of us can NOT blame Microsoft for everything. **I read one post here were the customer spent more time cussing out and blaming Microsoft then she did trying to solve a problem! Wasted energy in all the wrong places.**I also have a successful recovery discs operation with Win 8. ALL of my refreshes were never directly do to anything with Win 8. Both companies exclusively helped me solve the problems NOT Microsoft, and i am on site today for learning purposes. I will most likely upgrade when I have Win 8 firmly under my belt.
Bottom line I like Win 8, and all MVP's
that try and do help us.
My computer nagged me for a year before I finally made recovery discs.
(not a good practice)