KB977178 update is not applicable to your machine.

Anonymous
2013-09-22T04:30:34+00:00

Hello, I recently dl a hotfix from Microsoft, here is the linkhttp://support.microsoft.com/kb/977178/en-us. I dl the version for my machine which is a Windows 7 x64 based one but when I tried to apply the fix it says, "This update is not applicable to your machine". Please help

Original title: Update Problems

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-05T23:30:27+00:00

    My Acronis True Image is build 14,184 and Director is 2,160. I used True Image to back up my old drive then copy the backup to the new one. 

    Here is my applications log: http://sdrv.ms/1a1Xmf7

    System log: http://sdrv.ms/1a1XnzF

    Upgrade report: http://sdrv.ms/179aoqi

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  2. Anonymous
    2013-10-05T08:50:08+00:00

    Update Intel(R) WiFi Wireless LAN Driver to version 13.2.1.5 (Wireless section)

    Update : The Turbo Boost application to version 1.2.0.1002 (Others section)

    http://support.asus.com/download.aspx?SLanguage=en&p=3&s=252&m=G73Jh&os=30&hashedid=8je5Ot4HBnKOdT81

    What are your versions of Acronis True Image and Acronis Director?

    Uninstall TightVNC Server and download and install the latest version.

    Uninstall RocketDock and download and install the latest version.

    Please download and run the Windows 7 Upgrade Advisor and upload a copy of the report to your Sky Drive as a shared file:

    https://www.microsoft.com/en-gb/download/details.aspx?id=20

    Please use Autoruns to delete 16 entries where the words “File not found” appear. With Autoruns you can right click an item and then delete it.

    Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

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  3. Anonymous
    2013-10-05T07:34:28+00:00

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  4. Anonymous
    2013-10-05T07:08:32+00:00

    For me to read your Autoruns file it needs to have a txt file extension. Select File, Save, change the “Save as type” to Text file type using the Scroll to the right and click Save. Please upload the file to your Sky Drive as a shared file and post as a link here.

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  5. Anonymous
    2013-10-04T23:04:13+00:00

    Here is the list of programs that load at boot, http://sdrv.ms/1hqWAfF. The physical memory dump has also been failing for all the new BSOD. I don't know if thats sometimes because the Windows drive was not detected or some other error. It always has the same error code though, 0x010. I've been getting many application errors aswell where it can't read or write to a certain part of the hard drive because of an I/O error 0x0c56. I scanned both drives extensively though and still nothing.

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