KB977178 update is not applicable to your machine.

Anonymous
2013-09-22T04:30:34+00:00

Hello, I recently dl a hotfix from Microsoft, here is the linkhttp://support.microsoft.com/kb/977178/en-us. I dl the version for my machine which is a Windows 7 x64 based one but when I tried to apply the fix it says, "This update is not applicable to your machine". Please help

Original title: Update Problems

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-06T19:51:32+00:00

    Which of the two drives is noisy? Are sure it is the drive and not a fan?

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  2. Anonymous
    2013-10-06T19:12:51+00:00

    I have updated and installed the recommended programs to see if they will help. Thank you for all the responses aswell. I shall wait and see if the problem persists and respond back if anything new comes up. Another quick question though, what do you think it is when my HDD makes a whirring noise when I'm using it and freezes for a second or two?

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  3. Anonymous
    2013-10-06T15:18:06+00:00

    From the Windows Upgrade Advisor report:

    Acronis Disk Director Suite version 10.0.2160 Paid update required. This version of the program will not work on Windows 7. Get an update to a compatible version

    http://www.acronis.com/homecomputing/products/diskdirector/

    How often and for what do you use Acronis Disk Director? It could well be that this is the software causing your problems. I removed it and now use a freeware alternative:

    http://www.partition-tool.com/personal.htm

    Intel(R) Turbo Boost Technology Monitor version 1.0.115.11. Update available. We don't have compatibility information about this version of the program. Get an update to a compatible version.

    https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19105#help

    CyberLink PowerDirector version 7.0.2605. Free update available. We don't have compatibility information about this version of the program. Get an update to a compatible version.

    Look to see if Power2Go 9 Essential meets your needs?

    http://www.cyberlink.com/stat/product/power2go/enu/9/Essential/essential-static.jsp

    There are some other entries you should review.

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  4. Anonymous
    2013-10-05T23:30:27+00:00

    My Acronis True Image is build 14,184 and Director is 2,160. I used True Image to back up my old drive then copy the backup to the new one. 

    Here is my applications log: http://sdrv.ms/1a1Xmf7

    System log: http://sdrv.ms/1a1XnzF

    Upgrade report: http://sdrv.ms/179aoqi

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  5. Anonymous
    2013-10-05T08:50:08+00:00

    Update Intel(R) WiFi Wireless LAN Driver to version 13.2.1.5 (Wireless section)

    Update : The Turbo Boost application to version 1.2.0.1002 (Others section)

    http://support.asus.com/download.aspx?SLanguage=en&p=3&s=252&m=G73Jh&os=30&hashedid=8je5Ot4HBnKOdT81

    What are your versions of Acronis True Image and Acronis Director?

    Uninstall TightVNC Server and download and install the latest version.

    Uninstall RocketDock and download and install the latest version.

    Please download and run the Windows 7 Upgrade Advisor and upload a copy of the report to your Sky Drive as a shared file:

    https://www.microsoft.com/en-gb/download/details.aspx?id=20

    Please use Autoruns to delete 16 entries where the words “File not found” appear. With Autoruns you can right click an item and then delete it.

    Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

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