MS UPDATE FAIL causes api-ms-win-downlevel-user32-l1-1-0.dll MISSING

Anonymous

Since windows update ran a couple of days ago (this update inc ie10), I cannot run anything no application will run.

reports the following missing files.

api-ms-win-downlevel-user32-l1-1-0.dll
api-ms-win-downlevel-ole32-l1-1-0.dll
wininet.dll

I have tried restore but this wont work as it says AV is running but i cant shut that down due to missing file errors when i try to run it.

sfc /scannow reports no errors
win7 disc repair reports that a camera or device is plugged in and wont repair when nothig is plugged in.
cant run ms fix it as reports out the missing file error.

All was fine until this ms update ran

Please help I have worked for a client thats needs finishing ASAP.

Steve

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114 answers

Anonymous

2013-06-27T06:44:49+00:00

It doesn't come off programs and features.

Start

control panel

Windows update

view update history

In the review your update history

Click on installed updates

scroll allllllll the way down to IE10

Double click

What happens then?

I am having these problems and the only change that I have had is an auto-update this morning (pasted below). When I try to follow your instructions quoted, i get as far as reviewing update history, but when I click on the installed updates link, nothing happens. I get the click finger cursor and everything. I tried looking for the files that were supposed to be missing, but I have no idea where to put them, and I dont even know if I should trust them. Its time to ask for help!

Update information:

Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.153.660.0)

Installation date: ‎6/‎26/‎2013 3:29 AM

Installation status: Successful

Update type: Optional

Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.

More information:

http://go.microsoft.com/fwlink/?LinkID=154739

Help and Support:

http://go.microsoft.com/fwlink/?LinkID=154739
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Anonymous

2013-06-18T19:59:31+00:00
Everyone who's encountered this problem and who managed to secure no-charge support from MS Tech Support was advised that only a Repair Install of Windows would fix this.

After you do so, I very strongly recommend that you hide both IE10 & KB2670838 & just stick with IE9 for the time being.
- HOW TO Hide an Update or Restore a Hidden Update
http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html
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Anonymous

2013-06-18T18:09:17+00:00

I ve the same trouble on win 7 64 bit. I download KB2670838 and Ie 10, and this morning i can't use any programs or launch something, all is bugged. I can't do anything without see api-ms-win-downlevel-user32-l1-1-0.dll MISSING the SFC scannow not solve the trouble. I can't remove the update it fail.... Could u tell me a solution to this **** pls. Pls Microsoft engineers ty

ok i have all read. Someone has a link for dart tool free ?

As it's a ie10 trouble, and MS want make us pay for it ?

I'm in france will not phone in us :(
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Anonymous

2013-06-15T07:45:04+00:00

yeah Steve same thing happened to me...this error msg is very frustrating!and it happened to my server,all software's installed is in the head office no formatting ...did you get the solution????

please help!
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Anonymous

2013-06-06T11:45:09+00:00

The good news is that some of us have had success using the Microsoft DaRT tool 'Hot Fix Uninstaller'.

The bad news is you need access to TechNet, MSDN or have purchased MDOP to get it!
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