MS UPDATE FAIL causes api-ms-win-downlevel-user32-l1-1-0.dll MISSING

Anonymous
2013-03-15T10:28:02+00:00

Since windows update ran a couple of days ago (this update inc ie10), I cannot run anything no application will run.

reports the following missing files.

  • api-ms-win-downlevel-user32-l1-1-0.dll
  • api-ms-win-downlevel-ole32-l1-1-0.dll
  • wininet.dll

I have tried restore but this wont work as it says AV is running but i cant shut that down due to missing file errors when i try to run it.

  • sfc /scannow reports no errors
  • win7 disc repair reports that a camera or device is plugged in and wont repair when nothig is plugged in.
  • cant run ms fix it as reports out the missing file error.

All was fine until this ms update ran

Please help I have worked for a client thats needs finishing ASAP.

Steve

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2013-03-16T20:32:19+00:00

    I agree that this problem is likely caused by the Windows Update. Otherwise, why would several people be reporting the exact same issue after updating? Frankly, I am surprised that this thread hasn't absolutely exploded with comments; surely hundreds of thousands, if not millions, of Win 7 users have been affected!

    I am afraid that MS will ignore this, unless a lot more people start reporting this problem out!

    Right now, Google Chrome is the only working browser I have, but it cannot automatically update. McAfee and Carbonite won't start (and have in fact disappeared from my task bar). The "helpful" suggestion that MS has is to re-install these programs, but of course downloading is blocked because of the missing .dll's.

    Is MS listening????

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  2. Anonymous
    2013-03-16T17:48:47+00:00

    I think there was something in that Windows Update that caused this problem. 

    While I prefer IE, my firefox still works, as does my e-mail.  The "missing .dlls" also shut down my Weather Bug, Adobe update, DivX updater, and Yahoo IM.

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  3. Anonymous
    2013-03-16T13:33:39+00:00

    No solution at moment mate' very frustrating as I have a deadline on a website.

    Come on ms please HELP

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  4. Anonymous
    2013-03-16T00:18:32+00:00

    The SAME thing happened to me after the WIndows update yesterday.  Have you found a solution?

    <Removed PII>

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