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it brings up a message saying "This app can't run on your PC" and under it this is the message it has "To find apps for this PC, open the windows store"
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
it brings up a message saying "This app can't run on your PC" and under it this is the message it has "To find apps for this PC, open the windows store"
Hello YayaFino,
RT devices can only download Windows updates and apps from the Store. I would suggest you try the Google search app from the Store, it has Google search and 14 other Google apps built in (Gmail, YouTube, Maps, Calendar and many more).
Hi,
Thank you for approaching Microsoft Community for assistance.
I understand that you have issues with downloading Google Chrome.
Google Chrome is available as a desktop application which can be installed only on Windows 8 and Windows 8 Pro Operating Systems.
You will not be able to install it on Windows RT devices.
Refer to the link for more information.
http://www.google.co.in/homepage/windows8/
I hope this answered your question. If you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to help you.
Looks to me like the failure is the service at the cell provider level. They should train their staff in the systems offered.
My situation is not a Surface. It is another brand offered through a cell service provider. I asked the following questions:
The answer to both questions should have been "It is the RT version".
I also pulled up the tablet on their website. The main info screen says "runs the Windows® 8.1 operating system-the latest release from Microsoft®-and comes preloaded with familiar Microsoft productivity apps: Outlook®, Word, PowerPoint®, Excel® and OneNote®"
It is not until you dig into the specs that it says "RT".
This is a big failure on Microsoft's part. They should not call their Cell Phone and Tablet operating system the same name as their computer operating system.
More like "Buyer Pay Attention!"
There's no lack of information on what the RT devices are actually capable of, and what they can actually run. If someone buys a Surface RT without knowing what it can really do, it's their own fault. Why on Earth do people spend a few hundred dollars on an item without doing even a few minutes of research?
Should I be annoyed that I can't run Photoshop on my phone? After all it's "Windows" too. No, because it's Windows Phone, not regular Windows - a specialized version. Similarly, the version on the Surface RT is Windows RT, another specialized version just for ARM processors. It's not regular Windows either. The distinction is even part of the device name - it's the Surface RT!
People don't complain that they can't run regular Mac programs on their iPad, so why is it a problem that the Surface RT isn't designed for regular x86 Windows programs? It's a bit of a double-standard, I think.
The problem is, I think, too great a similarity between the specialized RT devices and the Pro devices which actually can run regular Windows programs. It could be easy for a non-tech type to confuse the two. THat's the negative side to Microsoft providing the option of a more powerful machine, I guess.
Which really just highlights the need to do your homework before you buy something!
