I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it touching mouse touching power button using windows key + C no results unless I do a hard power down Now it has started to download windows updates without installing them The best I saved for last...it will not shut down it only goes into Power Save mode very frustrating...suggestions please?

I'm giving the Energy Star thing a try- hope it works, cause I'm REAL tired of this problem.

That might be a band aid. The sure fix is to update to the latest graphic drivers from Dell. I have an Inspiron 7000 also and was having this issue for about 2 months. When I received the Dell driver update about 3 weeks ago, this problem disappeared.

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon. Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there. I have a Dell Inspiron 7000 15 and had the same sleep problem. I found the answer on another forum - turn OFF Intel Fast Start ! All is then well

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon. Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there.

windows 8 won't wake up from sleep mode

Anonymous

I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it

touching mouse
touching power button
using windows key + C
no results unless I do a hard power down

Now it has started to download windows updates without installing them

The best I saved for last...it will not shut down it only goes into Power Save mode

very frustrating...suggestions please?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Was having this same problem and I fixed it. Check to make sure it's actually not waking! In my case the computer itself was waking but the display adapter was not. I could hear the processor fan come back on, the hard drives spin up, but nothing on my screen. In my BIOS, there was an option to not let the integrated graphics adapter sleep. It was called "RC6 Render Standby" and I turned it off -- fixed!

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98 additional answers

Anonymous

2014-03-19T19:33:22+00:00

I'm giving the Energy Star thing a try- hope it works, cause I'm REAL tired of this problem.
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Anonymous

2014-03-17T16:26:55+00:00

That might be a band aid. The sure fix is to update to the latest graphic drivers from Dell. I have an Inspiron 7000 also and was having this issue for about 2 months. When I received the Dell driver update about 3 weeks ago, this problem disappeared.
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Anonymous

2014-03-17T15:20:56+00:00

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.

Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there.

I have a Dell Inspiron 7000 15 and had the same sleep problem.

I found the answer on another forum - turn OFF Intel Fast Start !

All is then well
Was this answer helpful?

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Anonymous

2014-02-04T20:13:30+00:00

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.

Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there.
Was this answer helpful?

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