I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it touching mouse touching power button using windows key + C no results unless I do a hard power down Now it has started to download windows updates without installing them The best I saved for last...it will not shut down it only goes into Power Save mode very frustrating...suggestions please?

I wrote about this problem several months ago. At that time I had a new Acer Aspire S7 which was highly rated. I returned the computer because of numerous problems. One of the problems was that it would not wake up from sleep mode which is what prompted me to write on this site. I then purchased a HP Spectre 13 Ultrabook which works like a dream. I have not had one problem with this computer and no problems with sleep mode. I'm still running 8.1--the same as I was running on the Acer. I don't know if this helps but maybe it will give someone with a lot of tech knowledge a clue as to why this problem does not affect all computers. Good luck.

Right! You deserve a big discount just for those reasons. Nobody should buy anything with win8+ til they have it right! Just sayin.

I have a brand new Dell8700, if it goes to sleep for more than an hour or so, it will not wake up and can only be used if you force a S/D with the power button and restart. My drivers are, according to Dell, completely up to date. None of the MS suggestions works. It's really a disgrace that nobody can fix this. P.s. The OS is W8.1

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon. i have the same pc and it do the same as your wll not wake up so it windows 8 need to be fix

windows 8 won't wake up from sleep mode

Anonymous

I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it

touching mouse
touching power button
using windows key + C
no results unless I do a hard power down

Now it has started to download windows updates without installing them

The best I saved for last...it will not shut down it only goes into Power Save mode

very frustrating...suggestions please?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Was having this same problem and I fixed it. Check to make sure it's actually not waking! In my case the computer itself was waking but the display adapter was not. I could hear the processor fan come back on, the hard drives spin up, but nothing on my screen. In my BIOS, there was an option to not let the integrated graphics adapter sleep. It was called "RC6 Render Standby" and I turned it off -- fixed!

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98 additional answers

Anonymous

2014-04-17T21:00:03+00:00

I wrote about this problem several months ago. At that time I had a new Acer Aspire S7 which was highly rated. I returned the computer because of numerous problems. One of the problems was that it would not wake up from sleep mode which is what prompted me to write on this site. I then purchased a HP Spectre 13 Ultrabook which works like a dream. I have not had one problem with this computer and no problems with sleep mode. I'm still running 8.1--the same as I was running on the Acer. I don't know if this helps but maybe it will give someone with a lot of tech knowledge a clue as to why this problem does not affect all computers. Good luck.
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Anonymous

2014-04-17T20:56:57+00:00

Right! You deserve a big discount just for those reasons. Nobody should buy anything with win8+ til they have it right!

Just sayin.
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Anonymous

2014-04-17T20:47:54+00:00

I have a brand new Dell8700, if it goes to sleep for more than an hour or so, it will not wake up and can only be used if you force a S/D with the power button and restart. My drivers are, according to Dell, completely up to date. None of the MS suggestions works.

It's really a disgrace that nobody can fix this.

P.s. The OS is W8.1
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Anonymous

2014-04-01T16:34:59+00:00

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.

i have the same pc and it do the same as your wll not wake up so it windows 8 need to be fix
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