I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it touching mouse touching power button using windows key + C no results unless I do a hard power down Now it has started to download windows updates without installing them The best I saved for last...it will not shut down it only goes into Power Save mode very frustrating...suggestions please?

Good job. I just tweeted this issue and will continue to do so until we at least here a response. This is a serious problem that causes me to have to babysit my laptop so it won't go to sleep. Why hasn't MIcrosoft said ANYTHING about this in this forum??

I'm having this issue with my brand new Samsung Ativ T500, the troubleshooting tips don't make a difference

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.

Just bought brand new Lenovo K410 with window 8 and I have the same problem. I tried the above 2 methods and still don't work. The only way to wake the PC up is hard power down then turn on again. Please help.

windows 8 won't wake up from sleep mode

Anonymous

I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it

touching mouse
touching power button
using windows key + C
no results unless I do a hard power down

Now it has started to download windows updates without installing them

The best I saved for last...it will not shut down it only goes into Power Save mode

very frustrating...suggestions please?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Was having this same problem and I fixed it. Check to make sure it's actually not waking! In my case the computer itself was waking but the display adapter was not. I could hear the processor fan come back on, the hard drives spin up, but nothing on my screen. In my BIOS, there was an option to not let the integrated graphics adapter sleep. It was called "RC6 Render Standby" and I turned it off -- fixed!

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98 additional answers

Anonymous

2014-01-31T12:45:08+00:00

Good job. I just tweeted this issue and will continue to do so until we at least here a response. This is a serious problem that causes me to have to babysit my laptop so it won't go to sleep. Why hasn't MIcrosoft said ANYTHING about this in this forum??
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Anonymous

2013-04-09T11:46:23+00:00

I'm having this issue with my brand new Samsung Ativ T500, the troubleshooting tips don't make a difference
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Anonymous

2013-03-26T00:15:31+00:00

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.
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Anonymous

2013-03-17T06:49:45+00:00

Just bought brand new Lenovo K410 with window 8 and I have the same problem. I tried the above 2 methods and still don't work. The only way to wake the PC up is hard power down then turn on again. Please help.
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