Uanble to install Windows Updates, Error code 0x80073712

Anonymous
2013-07-22T03:58:37+00:00

I have not been able to install the important updates and the Error codes are 

Code 80073712

Code 80070003

How do I resolve this.

Original Title: code 0x80073712

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-07-22T06:59:33+00:00

If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Follow the steps below to use these tools.

Method 1: Run the Windows Update troubleshooter

  1. Open the Windows Update troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Troubleshooting in the search box, tapping or clicking Settings, and then tapping or clicking Troubleshooting. Under System and Security, tap or click Fix problems with Windows Update.
  2. Run the troubleshooter, then open Windows Update and try to install the update again.

Method 2: Run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.

(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) 2. Enter command prompt in the search box. 3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator. 4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

***DISM.exe /Online /Cleanup-image /Scanhealth***

***DISM.exe /Online /Cleanup-image /Restorehealth***
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Method 3: Refresh your PC

~

80070003

Click Start (Press “Windows Key + Q” to open Charms Bar.)

Type: cmd

Right click on cmd in start menu and select 'Run as Administrator'

Type: net stop wuauserv

Hit Enter

Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

Hit Enter

Type: net start wuauserv

Hit Enter

Type: exit

Hit Enter

Restart once it's finished running and see if the return code still appears when checking for updates.

Attempt to download updates

Pləase let us know if this did or didn't help to resolve your problem.

~

The current time and date right now in Baja California, Mexico is 11:58 PM

Sunday, July 21, 2013

DST -0700 UTC

UTC/GMT is 06:58 on Monday, July 22, 2013

Current Weather Conditions in San Felipe

Clear82°F / 28°C

Was this answer helpful?

400+ people found this answer helpful.
0 comments No comments

63 additional answers

Sort by: Oldest
  1. Anonymous
    2015-06-13T03:04:17+00:00

    nothing worked on this list. My computer will not update and it has lost its printer, Office, and the ability to update to 8.1. So frustrated!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2015-07-13T18:20:32+00:00

    same nothing exists or works

    takeown /f pending.xml /a

    d. cacls pending.xml /e /g everyone:f

    e. del pending.xml

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2015-08-13T08:27:22+00:00

    This is all very informative, but it has gotten me no further forward to a successful installation of Windows 10.

    I will not go into the details but just make a general comment which I suggest applies to many others.

    Downloading the Windows 10 update failed, after also downloading the Windows 10 update updates. Tried using a downloaded file and installing from DVD, after re-downloading the updates -  again failed.

    For those of us who pay for our broadband, quite apart from the wasted time and frustration, this is becoming ridiculously expensive with no end product.

    Hence I shall not bother further with this exercise in futility.

    I possibly may venture into buying an official DVD when Microsoft have ironed out all the snags. However I am currently so frustrated that in the interim I shall give that other oppelating system a test drive.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2015-08-21T07:17:50+00:00

    If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Follow the steps below to use these tools.

    Method 1: Run the Windows Update troubleshooter

    1. Open the Windows Update troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Troubleshooting in the search box, tapping or clicking Settings, and then tapping or clicking Troubleshooting. Under System and Security, tap or click Fix problems with Windows Update.
    2. Run the troubleshooter, then open Windows Update and try to install the update again.

    Method 2: Run the DISM tool

    1. Swipe in from the right edge of the screen, and then tap Search.

    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) 2. Enter command prompt in the search box. 3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator. 4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

    ***DISM.exe /Online /Cleanup-image /Scanhealth***
    
    
    ***DISM.exe /Online /Cleanup-image /Restorehealth***
    
    1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
    2. Run Windows Update again.

    Method 3: Refresh your PC

    ~

    80070003

    Click Start (Press “Windows Key + Q” to open Charms Bar.)

    Type: cmd

    Right click on cmd in start menu and select 'Run as Administrator'

    Type: net stop wuauserv

    Hit Enter

    Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

    Hit Enter

    Type: net start wuauserv

    Hit Enter

    Type: exit

    Hit Enter

    Restart once it's finished running and see if the return code still appears when checking for updates.

    Attempt to download updates

    Pləase let us know if this did or didn't help to resolve your problem.

    ~

    The current time and date right now in Baja California, Mexico is 11:58 PM

    Sunday, July 21, 2013

    DST -0700 UTC

    UTC/GMT is 06:58 on Monday, July 22, 2013

    Current Weather Conditions in San Felipe

    Clear82°F / 28°C

    it's the little things you miss ,that makes it all make sense!!!!

    it doesn't work , I get error 740 and I have tried everything .....windows 8.1 oem, SNAFU.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments