Uanble to install Windows Updates, Error code 0x80073712

Anonymous
2013-07-22T03:58:37+00:00

I have not been able to install the important updates and the Error codes are 

Code 80073712

Code 80070003

How do I resolve this.

Original Title: code 0x80073712

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-07-22T06:59:33+00:00

If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Follow the steps below to use these tools.

Method 1: Run the Windows Update troubleshooter

  1. Open the Windows Update troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Troubleshooting in the search box, tapping or clicking Settings, and then tapping or clicking Troubleshooting. Under System and Security, tap or click Fix problems with Windows Update.
  2. Run the troubleshooter, then open Windows Update and try to install the update again.

Method 2: Run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.

(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) 2. Enter command prompt in the search box. 3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator. 4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

***DISM.exe /Online /Cleanup-image /Scanhealth***

***DISM.exe /Online /Cleanup-image /Restorehealth***
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Method 3: Refresh your PC

~

80070003

Click Start (Press “Windows Key + Q” to open Charms Bar.)

Type: cmd

Right click on cmd in start menu and select 'Run as Administrator'

Type: net stop wuauserv

Hit Enter

Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

Hit Enter

Type: net start wuauserv

Hit Enter

Type: exit

Hit Enter

Restart once it's finished running and see if the return code still appears when checking for updates.

Attempt to download updates

Pləase let us know if this did or didn't help to resolve your problem.

~

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  1. Anonymous
    2018-10-09T14:57:59+00:00

    Ran the DSIM tool as instructed but ran into the following errors.  So what should I do?

    C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Scanhealth

    Deployment Image Servicing and Management tool

    Version: 10.0.17134.1

    Image Version: 10.0.17134.254

    [==========================100.0%==========================] The component store is repairable.

    The operation completed successfully.

    C:\WINDOWS\system32>

    C:\WINDOWS\system32>

    C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

    Deployment Image Servicing and Management tool

    Version: 10.0.17134.1

    Image Version: 10.0.17134.254

    [===========================91.1%====================      ]

    Error: 0x800f081f

    The source files could not be found.

    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>

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  2. Anonymous
    2018-10-18T17:40:49+00:00

    Can you please stop sending me this update please

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  3. Reza-Ameri 45,896 Reputation points Volunteer Moderator
    2018-10-18T18:38:42+00:00

    This old question and already marked as answer, I will lock this question and if you still have issue and it doesn't discuss in this question, please post a new question.

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