Uanble to install Windows Updates, Error code 0x80073712

Anonymous
2013-07-22T03:58:37+00:00

I have not been able to install the important updates and the Error codes are 

Code 80073712

Code 80070003

How do I resolve this.

Original Title: code 0x80073712

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-07-22T06:59:33+00:00

If you receive Windows Update error 0x80073712 or 80073712, it means that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Follow the steps below to use these tools.

Method 1: Run the Windows Update troubleshooter

  1. Open the Windows Update troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Troubleshooting in the search box, tapping or clicking Settings, and then tapping or clicking Troubleshooting. Under System and Security, tap or click Fix problems with Windows Update.
  2. Run the troubleshooter, then open Windows Update and try to install the update again.

Method 2: Run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.

(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) 2. Enter command prompt in the search box. 3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator. 4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

***DISM.exe /Online /Cleanup-image /Scanhealth***

***DISM.exe /Online /Cleanup-image /Restorehealth***
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Method 3: Refresh your PC

~

80070003

Click Start (Press “Windows Key + Q” to open Charms Bar.)

Type: cmd

Right click on cmd in start menu and select 'Run as Administrator'

Type: net stop wuauserv

Hit Enter

Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

Hit Enter

Type: net start wuauserv

Hit Enter

Type: exit

Hit Enter

Restart once it's finished running and see if the return code still appears when checking for updates.

Attempt to download updates

Pləase let us know if this did or didn't help to resolve your problem.

~

The current time and date right now in Baja California, Mexico is 11:58 PM

Sunday, July 21, 2013

DST -0700 UTC

UTC/GMT is 06:58 on Monday, July 22, 2013

Current Weather Conditions in San Felipe

Clear82°F / 28°C

Was this answer helpful?

400+ people found this answer helpful.
0 comments No comments

63 additional answers

Sort by: Newest
  1. Anonymous
    2018-10-05T14:26:58+00:00

    I have not been able to install the important updates and the Error codes are 

    Code 80073712

    Code 80070003

    How do I resolve this.

    Original Title: code 0x80073712

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-10-04T15:37:56+00:00

    Method 1 - ran the update trouble shooter. Got the message 'potential windows update database error detected' followed by an exclamation in a triangle. Still receiving error message 0x80073712.

    Method 2 - got the message 'online/cleanup-image/scanhealth option is unknown.'

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-10-03T16:11:06+00:00

    this is what i get after 84.3% any solution ?

    [===========================84.3%================          ]

    Error: 0x800f081f

    The source files could not be found.

    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    Was this answer helpful?

    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more