Qualcomm Atheros AR9485WB-EG wireless network adapter and windows 8. Wifi connection problems

Thank you Philip you have captured my thought very nicely.

My post was not simply about the Qualcomm Atheros AR9485WB-EG card, I wish it had been that simple.  In reality I look after a number of computers of different manufacture using different wireless network adapters and the simple truth is many have this same connectivity problem.  The fact that it is a multi device multi manufacturer problem makes it Microsoft's problem as this type of wide spread connectivity issues surely comes home to the OS.

FYI: Microsoft is selling the OS. In case you have not noticed, the wireless network adapter is a Qualcomm product. The client is not entirely using Microsoft's product. The OS is doing what it is supposed to do.

Very naive of you to think that a PC is entirely a MS product when there is an OEM(original equipment manufacturer like ASUS) also involved which needs to rely on various hardware components like hard disk, RAM, wifi antenna etc which are manufactured by others.

sushantVemparala Jim's point is that Microsoft MUST take some responsibility for the multitude of WiFi problems that are occurring on Win8 and Win8.1. There appears to be this never ending battle going on with Microsoft techs and engineers constantly directing people having WiFi problems back to the WiFi adapter card manufacturers with barely any comprehension that, although, yes, the card manufacturers are responsible for producing adapters and drivers that work, the sheer volume of issues being experienced where an adapter that works perfectly fine on XP, Vista or Win7 either fails to function properly on Win8 and Win8.1, or works on Win8 but when a user upgrades to Win8.1 the card either completely stops working or exhibits performance problems that weren't there on previous versions. I personally have wasted hours and hours trying to resolve a problem with a Qualcomm Atheros AR9485WB-EG card on Win8.1 that simply won't connect to a wireless access point that every other device and system happily connects to (see this thread for the exhaustive and thorough process that have been followed in an attempt to fix the issue and some of the lame responses from Microsoft personnel who just don't seem to be able to acknowledge Microsoft's need to help get these issues resolves: http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/cannot-get-my-toshiba-satellite-l850-laptop-with/397f2096-6fdc-4325-bf91-111922c3c530?rtAction=1395291530100)

So I don't think Jim is "Very naive" he's trying to get Microsoft people to understand that there are major issues with WiFi on Win8/Win8.1 and that we (the users that have bought this product) are just getting a never ending series of attempts by Microsoft people to avoid any responsibility. The typical response is along the lines of what you've stated above; "The OS is doing what it is supposed to do" which is a blatant misrepresentation as IT IS NOT. These new versions of Windows have major issues with WiFi. Maybe Microsoft has failed to interact with the WiFi adapter manufacturers properly and they're just not addressing fundamental changes to properties of the underlying APIs, but that doesn't relieve Microsoft of the fact that there are many issues causing 8/8.1 to not work properly within the Windows ecosystem (of which all those hardware vendors are a fundamental part).

Hi all.

I started having wireless connection problems with Win 7, 8 and Mac, so I got a new Hub.

Hey presto! No wireless problems!

It was the old Hub that was the problem. Doh!