Qualcomm Atheros AR9485WB-EG wireless network adapter and windows 8. Wifi connection problems

Anonymous
2013-05-13T21:59:31+00:00

HI, I have an ASUS n56vj with Qualcomm Atheros AR9485WB-EG wireless network adapter and windows 8. It doesnt connect with my home network wi fi, but my other devices work perfectly with it, with perfect sign. Why doesnt this one, what do I do? I have already installed latest version of the drivers provided by asus

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-05-14T16:25:23+00:00

Hi Daniela,

It looks like there is something in the network which is blocking the device to get connected. So I would suggest you to go through the article and check for the exact issue.

Why can’t I connect to a network?

http://windows.microsoft.com/en-us/windows-8/cant-connect-to-a-network

Why can’t I find a wireless network?

http://windows.microsoft.com/en-us/windows-8/cant-find-wireless-network

If you have any third party software installed on the computer, you can try disabling the anti-virus software and check.

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Reference:

Wired and wireless network problems

http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Do let us know about the results. We would be happy to help you further.

Was this answer helpful?

20+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2014-05-26T11:18:28+00:00

Thanks this is a great suggestion for me since I also have a new ASUS computer. For many reasons, removing the ASUS Power4Gear application has helped, WiFi and processor speeds and congestion. The service was always running and activities were constant making those "helpful adjustment" to power settings. Once removed, I just went back to the actual MS pre-programmed power plans.

Was this answer helpful?

10+ people found this answer helpful.
0 comments

43 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2014-09-03T23:34:17+00:00

    Anyone having this issue......check your router admin page to determine if the 5GHz is broadcasting under a/n or just n mode. The Qualcom Atheros AR9485WB-EG wireless adapter cannot utilize mode a as it's built for only b/g/n.

    You can look up what your router's amdin page would be, but most are either 10.0.0.1 or 192.168.1.1 or 192.168.1.2

    Just enter those ip addresses into a new browser window and if your router is activated with your ISP, it will launch your router administrative settings page. If you are asked for a username and password, as silly as it seems, enter admin for username and use password as the password. Those are the general defaults.

    In essence, don't expect to get the 5GHz signal with this adapter unless you want to open your laptop and do some rewiring. You CAN purchase another adapter if you want it that bad and they come in usb sticks these days. They run anywhere from $10 - $40 depending on the make/model you purchase. They also come in dual band (can handle both the 2.4 & 5 GHz).

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-08-28T22:14:55+00:00

    I had this problem with a new modem router I purchased. Thought I would never get consistent wifi connectivity.  Finally I downloaded inSSIDer Home SSID scan free. This showed all the local wifi networks in my immediate area and I was able to choose one that gave the minimum overlap and interference at the times I wanted to use my PC. Tt was then a simple matter to select router channels to suit.  This scan also gave a quality rating for each channel you selected, and for other channels in your area.

    Was this answer helpful?

    0 comments