Forgotten Nokia Lumia 920 Lockscreen Password

Anonymous
2013-03-03T00:50:02+00:00

Hello!

Today I changed my lockscreen password and now I can't remember it. Is there any way to remove the password without hard resetting the device? If not, how do I perform a hard reset without voiding my warranty. Thank you!

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-03T10:21:03+00:00

There is a reset method to restore the phone to factory defaults in case you have forgotten your pass code.

Make sure the charger is disconnected.

  1. Switch the power Off.
  2. Press and hold the Volume down and connect the charger, if successful an exclamation mark (!) is shown on the screen. Then input Keysin the following order:

1. Volume up

2. Volume down

3. Power

4. Volume down

The phone will now reset and boot up automatically into an out of the box condition and restored to factory defaults. (Credit to user CJlim for finding this reset).

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

46 additional answers

Sort by: Oldest
  1. Anonymous
    2015-02-19T20:15:39+00:00

    It totally worked!! Thank you all.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-07-27T06:55:07+00:00

    I faced same issue (lost the lockscreen password).  Tried above method 

    It does gives explanatory mark but after i follow steps 1 till 4 it displays message

    "Try again in 202068 minutes"  (Before above step some 735 mins were displayed but changed to some high value now)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-07-04T03:46:15+00:00

    i think  you can solve this by this method

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-10-24T18:14:51+00:00

    There is a reset method to restore the phone to factory defaults in case you have forgotten your pass code.

    Make sure the charger is disconnected.

    1. Switch the power Off.
    2. Press and hold the Volume down and connect the charger, if successful an exclamation mark (!) is shown on the screen. Then input Keysin the following order:

    1. Volume up

    2. Volume down

    3. Power

    4. Volume down

    The phone will now reset and boot up automatically into an out of the box condition and restored to factory defaults. (Credit to user CJlim for finding this reset).

    Wow I must say this reset method worked for me only thing I loosed my pics and music nothing wrong it saved me from spending 40$ US equivalent to 8000 Guyana $$ woo hoo thanks CJlim for your method sorry for you guys if it didn't work i tried like 3 times its very technical something you gotto know how to do it. Thank You Thank You 1 million times. Aint nothing better than doing research.

    Was this answer helpful?

    0 comments No comments