Forgotten Nokia Lumia 920 Lockscreen Password

Anonymous
2013-03-03T00:50:02+00:00

Hello!

Today I changed my lockscreen password and now I can't remember it. Is there any way to remove the password without hard resetting the device? If not, how do I perform a hard reset without voiding my warranty. Thank you!

Windows for home | Other | Devices and drivers

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Anonymous
2013-03-03T10:21:03+00:00

There is a reset method to restore the phone to factory defaults in case you have forgotten your pass code.

Make sure the charger is disconnected.

  1. Switch the power Off.
  2. Press and hold the Volume down and connect the charger, if successful an exclamation mark (!) is shown on the screen. Then input Keysin the following order:

1. Volume up

2. Volume down

3. Power

4. Volume down

The phone will now reset and boot up automatically into an out of the box condition and restored to factory defaults. (Credit to user CJlim for finding this reset).

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  1. Anonymous
    2013-09-25T11:30:38+00:00

    Hi Olsas33,

    What's the status of the phone now?

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  3. Anonymous
    2013-11-24T10:02:14+00:00

    i av 520.. the same thing has happened with me.. u r advising to hard reset n that will b risky in my case as i av some imp data in my cell memory NOT SD card but phone memory .. can u please tell me if any other way to unlock my cell... and if not than m i able to recover all the data ??

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  4. Anonymous
    2013-11-24T13:46:37+00:00

    @rex8

    Unfortunately, the only way to reset the password is to perform a reset of the phone. This will delete all personal data from the phone with no way to recover it either.

    You may already have a back-up of your data on SkyDrive and/or your MS account providing that you had back-up turned on in your phones settings.

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