Forgotten Nokia Lumia 920 Lockscreen Password

Anonymous
2013-03-03T00:50:02+00:00

Hello!

Today I changed my lockscreen password and now I can't remember it. Is there any way to remove the password without hard resetting the device? If not, how do I perform a hard reset without voiding my warranty. Thank you!

Windows for home | Other | Devices and drivers

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Anonymous
2013-03-03T10:21:03+00:00

There is a reset method to restore the phone to factory defaults in case you have forgotten your pass code.

Make sure the charger is disconnected.

  1. Switch the power Off.
  2. Press and hold the Volume down and connect the charger, if successful an exclamation mark (!) is shown on the screen. Then input Keysin the following order:

1. Volume up

2. Volume down

3. Power

4. Volume down

The phone will now reset and boot up automatically into an out of the box condition and restored to factory defaults. (Credit to user CJlim for finding this reset).

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  1. Anonymous
    2015-07-27T06:55:07+00:00

    I faced same issue (lost the lockscreen password).  Tried above method 

    It does gives explanatory mark but after i follow steps 1 till 4 it displays message

    "Try again in 202068 minutes"  (Before above step some 735 mins were displayed but changed to some high value now)

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  2. Anonymous
    2015-02-19T20:15:39+00:00

    It totally worked!! Thank you all.

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  3. Anonymous
    2015-02-17T16:21:26+00:00

    You're very much welcome, . :smileyhappy: I hope the information helped you. If you need assistance in the future, feel free to post your concern on the most appropriate board with all the necessary information so that the community can assist you. By the way, welcome to Microsoft Mobile Community. :smileyhappy:

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  4. Anonymous
    2015-02-15T18:33:38+00:00

    Thanks for that info!

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