Microsoft 'Security' is stupid and annoying

a code should not be required when you set the account they should ask alot of specifics that don't change ie it should not be phone numbers and adresses it should be things that don't ever change. 

dob. national insurance number. family member names pet names schools etc

So you mean if I'm just gonna change my passowrd instead of a simple request to get a code on my active phone associated with my live email account for the system to make sure its me changing the password and not a hacker.

I should answers tons of question just to change my password? Won't that be a far more hassle bro for the average joe?

that depends.

some people log in with there pc and have a password saved. Microsoft then thinks you have been hacked and makes you change it except the code is sent to a phone you had 2 years ago suddenly you can't get access.

answering personnel questions takes a couple of minutes so no its not really more hassle unless you have problems remembering your own personnel information.

that depends.

some people log in with there pc and have a password saved. Microsoft then thinks you have been hacked and makes you change it except the code is sent to a phone you had 2 years ago suddenly you can't get access.

answering personnel questions takes a couple of minutes so no its not really more hassle unless you have problems remembering your own personnel information. 

But if the pc broke, then if my password are autosave then what? And suppose someone is gonna use my PC, then anybody can look up my email account? Of course if I'm going to change my phone I better should remember to update my phone too on my account or my facebook account too. But I know not many people might remember doing that unless they value there account security.

That is actually my problem with the recovery info form. Its kind of hard to remember all the answeres even if I can look them up on my email that is still accessible on my phone.

I think somehow you misread my message.

Alot of people use apps or browsers which save their passwords for them this means that they

dont actually have to ever type it. By the time your app crashes or your pc fails or Microsoft simply believes someone else has used your account you may have changed your number and no longer have access to it and no longer remember your password. At which point a automated form will ask you questions about your account not questions that never change like i suggested but questions that do therefore it can be hard to remember.

hence why i was locked out of my account for over a year.

One day i  googled the number and found out what network it was i then called the network and said i had lost my sim card and gave my address they sent me a new one which allowed me to receive the code.

The reality is i use a 4 digit code on my bank app to bank and my bank doesnt need security anywhere near as tight as microsoft yet there is nothing in my email account of any value.

the form didn't work and my account held cv,s in my name and address and emails the profile had my name and picture i told them i would send photo id or even skype to show its me. i named many other ways i could show its my account they didn't care in the slightest all they kept saying is use the form over and over worst service i have ever had from a company truly awful.

my bank ask me 3 security questions Microsoft could easily ask 10 which would rule out anyone accessing my worthless account except me