Hi, I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email? Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh. When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'? If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses? DISCUSS P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'. PEACE

Thank god theres a place I can vent my frustration on the new security measures. When I was younger I had a yahoo account which I deactivated probably about a decade ago. Turns out I used that yahoo account as my new hotmail backup to send forgotten passwords to what have you. They want me to verify im really me by going to my yahoo? Not gonna happen. Somehow afyer trying to get through since about june or july? Ive made my way in to my hotmail- but the only screen there is my personal info and 'billing' stuff! Im so confused and annoyed I cant wait yo just deactivate my account once and for all.

Well the 6th came and went and Im still able to get into the account...wouldnt you know when I said I guaranteed it would screw up again, it didnt. I have left it set to forward to another email addy, but saving a copy on Hotmail too. It also always works on my Android phone. This is the first time in 7 months that it didnt ask me for a code to get in to the hotmail account on the 6th of the month like clockwork. I wonder if having it forwarded has anything to do with it.....? Like I said at the beginning, I want to keep the hotmail (or Live/ Outlook or whatever flavor of the day) because people I dont see for years all know that address. As long as it works Im happy...just wish theyd quit messing with it. Like everything else in the commercial world, new and improved means totally screwed up. I cant think of anything new and improved thats better than the original. Im a car painter and all the stuff on new cars that safer and better is trash. Now your cars are being painted with latex house (waterbase) paint.

Just had the same problem......wanted to change security email fro yahoo to gmail.....I tried 4 -5 time verified 9-10 times ......dumb account setting still shows yahoo email for security....Very annoying signing in 2 email addresses verifying & still being stuck with old info No wonder if many users choose to quit hotmail accounts once & for all

I set mine to forward to another email account and it works fine there. It also works fine on my Android phone. Why cant their own webpage work as easy ? I turned off the feature and it confirmed it was off, but I can guarantee on Sept 6, it will again need a code (if I use the website to access it).

you keep telling us to just turn it off, but you cant access the page unless you enter the security code and it never send the e-mail to my other account for some reason, but i can still access the account from my phone, but not turn the code off....... hmmmm flawed or what?

Microsoft 'Security' is stupid and annoying

Anonymous

Hi,

I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email?

Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh.
When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'?
If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses?

DISCUSS

P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'.

PEACE

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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112 answers

Anonymous

2014-09-16T13:47:43+00:00

Thank god theres a place I can vent my frustration on the new security measures. When I was younger I had a yahoo account which I deactivated probably about a decade ago. Turns out I used that yahoo account as my new hotmail backup to send forgotten passwords to what have you. They want me to verify im really me by going to my yahoo? Not gonna happen. Somehow afyer trying to get through since about june or july? Ive made my way in to my hotmail- but the only screen there is my personal info and 'billing' stuff! Im so confused and annoyed I cant wait yo just deactivate my account once and for all.
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Anonymous

2014-09-10T16:18:36+00:00

Well the 6th came and went and Im still able to get into the account...wouldnt you know when I said I guaranteed it would screw up again, it didnt. I have left it set to forward to another email addy, but saving a copy on Hotmail too. It also always works on my Android phone. This is the first time in 7 months that it didnt ask me for a code to get in to the hotmail account on the 6th of the month like clockwork. I wonder if having it forwarded has anything to do with it.....? Like I said at the beginning, I want to keep the hotmail (or Live/ Outlook or whatever flavor of the day) because people I dont see for years all know that address. As long as it works Im happy...just wish theyd quit messing with it. Like everything else in the commercial world, new and improved means totally screwed up. I cant think of anything new and improved thats better than the original. Im a car painter and all the stuff on new cars that safer and better is trash. Now your cars are being painted with latex house (waterbase) paint.
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Anonymous

2014-09-10T08:20:54+00:00

Just had the same problem......wanted to change security email fro yahoo to gmail.....I tried 4 -5 time verified 9-10 times ......dumb account setting still shows yahoo email for security....Very annoying signing in 2 email addresses verifying & still being stuck with old info

No wonder if many users choose to quit hotmail accounts once & for all
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Anonymous

2014-08-29T18:10:42+00:00

I set mine to forward to another email account and it works fine there. It also works fine on my Android phone. Why cant their own webpage work as easy ? I turned off the feature and it confirmed it was off, but I can guarantee on Sept 6, it will again need a code (if I use the website to access it).
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Anonymous

2014-08-29T16:38:41+00:00

you keep telling us to just turn it off, but you cant access the page unless you enter the security code

and it never send the e-mail to my other account for some reason, but i can still access the account from my phone, but not turn the code off....... hmmmm flawed or what?
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