Hi, I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email? Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh. When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'? If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses? DISCUSS P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'. PEACE

If you have tried everything the answer is simple. Don't bother as you will never get in. After months and months of trying I have gotten nowhere. The only answer I ever got back is use an online form no matter what. Try to put in as much information as possible including guessing passwords you used to use but get not enough it wont work get too much wrong it wont work. I have accounts all over the internet linked to my old email. my youtube account name is the same as my email and I have had it about 6 years and in it I have videos of me. It doesn't matter what you say what you can show them or anything. A user suddenly stops using their account at exactly the same time as a password error is made and then someone starts applying to get the account unlocked. The person trying to get access says they have accounts everywhere for years using the same email address and phone number and is happy and eager to prove it. for months the same the person keeps trying to get access and all the time the account is unused. the user has a paypal and ebay account using the same email. They wont let me in as they are protecting the account from.............? I don't keep bank details or passwords in my emails. my emails in my account are addressed in my name which I again have id for and my cv including my address is in there. None of that matters forget common sense or making any effort they do nothing and never will help in anyway except to say I need to fill out a online form. Try escalating a complaint believe me I tried that to no one listens they just close the complaint each time. 6 months later I no longer try I think they are useless scum and now use a different email

I am getting so flipping annoyed with this security future it is archaic and repetitive when logging on on different computers or phones. I hate microsoft making me do this especially when I have 3 accounts and they all ask for the same code. Like Microsoft needs to loosen up! jesus! and my xbox account is attached to this! IT IS SOOO ANNOYING!!!

God yes I agree. I tried to follow the instructions to turn off the two step security code, and in order to access that area I had to get that stupid security code. This is becoming not worth it. I have an ooooold archaic email account with a company named Astound (they're out of Wisconsin of all places) it's web based, I can send and receive email and never get any of the **** that I get from microsoft or gmail. I use these email accounts for work and I don't have time to play all these games with the codes.

Yeah, this is so ridiculous. So my email account isn't receiving Microsoft Account stuff anymore, and it didn't have my phone number...so now I have to wait 30 freaking days for Microsoft on this ****. Talk about cumbersome and annoying. Not to mention this is like my fiftieth time inputting these codes. Can't they just go back to just letting stuff work?! I put my password in. The password is enough!

Honestly Microsoft i hope you get to read this...screw you. If i eventually get into my email. Im re directing everything i need to GMail and never looking back. Why should it take me 20 mins bouncing through various email addresses just to check my OWN inbox. Further more, why dont you listen to your own users/customers. Its so frustrating That was the last straw, GMAIL all the way.

Microsoft 'Security' is stupid and annoying

Anonymous

Hi,

I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email?

Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh.
When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'?
If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses?

DISCUSS

P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'.

PEACE

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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112 answers

Anonymous

2014-10-20T06:41:58+00:00

If you have tried everything the answer is simple.

Don't bother as you will never get in.

After months and months of trying I have gotten nowhere.

The only answer I ever got back is use an online form no matter what.

Try to put in as much information as possible including guessing passwords you used to use but get not enough it wont work get too much wrong it wont work.

I have accounts all over the internet linked to my old email.

my youtube account name is the same as my email and I have had it about 6 years and in it I have videos of me. It doesn't matter what you say what you can show them or anything.

A user suddenly stops using their account at exactly the same time as a password error is made and then someone starts applying to get the account unlocked. The person trying to get access says they have accounts everywhere for years using the same email address and phone number and is happy and eager to prove it. for months the same the person keeps trying to get access and all the time the account is unused. the user has a paypal and ebay account using the same email.

They wont let me in as they are protecting the account from.............?

I don't keep bank details or passwords in my emails. my emails in my account are addressed in my name which I again have id for and my cv including my address is in there.

None of that matters forget common sense or making any effort they do nothing and never will help in anyway except to say I need to fill out a online form.

Try escalating a complaint believe me I tried that to no one listens they just close the complaint each time. 6 months later I no longer try I think they are useless scum and now use a different email
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Anonymous

2014-10-19T20:49:32+00:00

I am getting so flipping annoyed with this security future it is archaic and repetitive when logging on on different computers or phones. I hate microsoft making me do this especially when I have 3 accounts and they all ask for the same code. Like Microsoft needs to loosen up! jesus! and my xbox account is attached to this! IT IS SOOO ANNOYING!!!
Was this answer helpful?

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Anonymous

2014-10-12T23:06:08+00:00

God yes I agree. I tried to follow the instructions to turn off the two step security code, and in order to access that area I had to get that stupid security code. This is becoming not worth it.

I have an ooooold archaic email account with a company named Astound (they're out of Wisconsin of all places) it's web based, I can send and receive email and never get any of the **** that I get from microsoft or gmail. I use these email accounts for work and I don't have time to play all these games with the codes.
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Anonymous

2014-10-03T09:54:25+00:00

Yeah, this is so ridiculous.

So my email account isn't receiving Microsoft Account stuff anymore, and it didn't have my phone number...so now I have to wait 30 freaking days for Microsoft on this ****.

Talk about cumbersome and annoying.

Not to mention this is like my fiftieth time inputting these codes.

Can't they just go back to just letting stuff work?! I put my password in. The password is enough!
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Anonymous

2014-09-18T20:32:16+00:00

Honestly Microsoft i hope you get to read this...screw you.

If i eventually get into my email. Im re directing everything i need to GMail and never looking back. Why should it take me 20 mins bouncing through various email addresses just to check my OWN inbox. Further more, why dont you listen to your own users/customers. Its so frustrating

That was the last straw, GMAIL all the way.
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