Hi, I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email? Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh. When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'? If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses? DISCUSS P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'. PEACE

Well when I last was able to get in last month, I went to the security link and unchecked the secondary security setting like told. So much for that. Then just for backup I set forwarding to forward a copy of all emails to another email service. Thats been working out fine, but its an added hassle. If I need to get an email and I dont have time to screw with getting in Hotmail, I can get it all there. So the 6th of the month comes up and guess what, no access and I need to go to their link to send a code AGAIN thru another email service. Their default alternate email for me is the same one I cant get access too....duhhhhh. I get one to go in finally and they send me a code. It goes back to my email and tells me to enter that code. Then I get a message to get another code again. So after another month (6 months now) it takes me doing that over and over again 20 times over an hour and half to finally get in...with the warning that it will happen again next month the same way it has for last 6 months. I cant believe with the number of complaints, its taking 1/2 a year to figure out their idea sucks big time. If I ran my business this way, id been out of business. I fully expect the same thing again 9/6/2014. Id pay a small amount to them to do away with this. Im sure not going to spend a dime on a messed up system thats only a notch above stone age wall carving.

This is fking idiot idea for security reason. it's really waste time, nobody got half day free to play with a email login. ****!

I fail to understand how this can be a Microsoft Forum. Quite obviously Microsoft has nor wants anything to do with it. Microsoft employees do not read it otherwise some action would be taken given the volume of complaints. Or is it a case of 'we are too big and important to listen to mere customers.'

For all the effort they make in messing up the security on my account I find it laughable that this forum blocks any mention of my email address for my privacy. this is DP gone mad. its like me posting my address on here and it being blocked. everyone lives somewhere. an email address is just that its not personnel to me you cant do anything with it. protect my phone number protect my bank account don't protect me from posting my own email and don't protect me from my own account. Sent another very long email explaining all the website accounts I have for that email address including youtube and paypal. got the laughable reply again that I need to use the online form. I should fill in as much as possible but be precise or leave blank I replied that i don't know when in the last ten years the exact date i set up the account. therefore which of the 10 addresses i have lived in should i put. which of the numerous passwords i have had should i put etc etc. with the accounts i have linked to my email and the fact they are addressed in my name inbox and outbox it would take someone literally 2 minutes with an ounce of common sense to see that it is my account. its really simple there is no way on earth i would have all these accounts linked to my email unless it was my email. im never going to get back in and Hotmail service is awful.

whoever came up with this needs to be fired.

Microsoft 'Security' is stupid and annoying

Anonymous

Hi,

I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email?

Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh.
When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'?
If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses?

DISCUSS

P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'.

PEACE

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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112 answers

Anonymous

2014-08-07T19:59:16+00:00

Well when I last was able to get in last month, I went to the security link and unchecked the secondary security setting like told. So much for that. Then just for backup I set forwarding to forward a copy of all emails to another email service. Thats been working out fine, but its an added hassle. If I need to get an email and I dont have time to screw with getting in Hotmail, I can get it all there. So the 6th of the month comes up and guess what, no access and I need to go to their link to send a code AGAIN thru another email service. Their default alternate email for me is the same one I cant get access too....duhhhhh. I get one to go in finally and they send me a code. It goes back to my email and tells me to enter that code. Then I get a message to get another code again. So after another month (6 months now) it takes me doing that over and over again 20 times over an hour and half to finally get in...with the warning that it will happen again next month the same way it has for last 6 months. I cant believe with the number of complaints, its taking 1/2 a year to figure out their idea sucks big time. If I ran my business this way, id been out of business. I fully expect the same thing again 9/6/2014. Id pay a small amount to them to do away with this. Im sure not going to spend a dime on a messed up system thats only a notch above stone age wall carving.
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Anonymous

2014-08-07T02:26:20+00:00

This is fking idiot idea for security reason. it's really waste time, nobody got half day free to play with a email login. ****!
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Anonymous

2014-07-26T10:52:12+00:00

I fail to understand how this can be a Microsoft Forum. Quite obviously Microsoft has nor wants anything to do with it. Microsoft employees do not read it otherwise some action would be taken given the volume of complaints. Or is it a case of 'we are too big and important to listen to mere customers.'
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Anonymous

2014-07-26T07:28:24+00:00

For all the effort they make in messing up the security on my account I find it laughable that this forum blocks any mention of my email address for my privacy. this is DP gone mad.

its like me posting my address on here and it being blocked. everyone lives somewhere. an email address is just that its not personnel to me you cant do anything with it. protect my phone number protect my bank account don't protect me from posting my own email and don't protect me from my own account.

Sent another very long email explaining all the website accounts I have for that email address including youtube and paypal. got the laughable reply again that I need to use the online form.

I should fill in as much as possible but be precise or leave blank

I replied that i don't know when in the last ten years the exact date i set up the account.

therefore which of the 10 addresses i have lived in should i put. which of the numerous passwords i have had should i put etc etc.

with the accounts i have linked to my email and the fact they are addressed in my name inbox and outbox it would take someone literally 2 minutes with an ounce of common sense to see that it is my account. its really simple there is no way on earth i would have all these accounts linked to my email unless it was my email. im never going to get back in and Hotmail service is awful.
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Anonymous

2014-07-26T01:40:48+00:00

whoever came up with this needs to be fired.
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