Hi, I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email? Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh. When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'? If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses? DISCUSS P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'. PEACE

agree! it'sb eyond f rustration! i was instructed to get the 25 code from another email and there was no code sent, just i was asked to enter my outlook email, then I got a message done, I cliked done, i was forwarded my my logi n outlook email then I got to my personal information! I closed it, then I went to open my email, i was the same damn question again to go through the damn procedures! that happened today, last month I went through stupid procedure1once i got the code it bacame useless because the activation page closes shortly!s o i had to use two computers so I could leave the activation page open while I got the code from another computer! and they kept changing the code!1 those people have nothing to do but torture us?! Microsoft has nothing better to do but hire some power control fearks?!!!

Ive been going thru the same thing for 3 months now. It takes me an hour or two to access my email account Ive had for 20 years with no problems before. I also wonder why I have to have another email account somewhere else to regain access to my current account. The code **** is worthless as it does nothing. I just spent an hour again getting in, and Ill expect the same thing will happen on the same date next month. Im old and not too computer savey, and its hair pulling annoying. If I didnt have 100 people who use this email to contact me, Id be already gone somewhere else. **** like this makes me want to shoot myself. RG

You can turn it off by going to http://account.live.com and turning off your security settings.

I agree, I have sent an email to the hotmail tech support, but this problem is still not fixed. Can someone from hotmail service please get rid of this security code check? Altho I'm switching to gmail, I still don't want to see my high school email account closed down permanently...

Google has the same code feature:

Microsoft 'Security' is stupid and annoying

Anonymous

Hi,

I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email?

Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh.
When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'?
If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses?

DISCUSS

P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'.

PEACE

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2014-05-21T22:25:51+00:00

agree! it'sb eyond f rustration! i was instructed to get the 25 code from another email and there was no code sent, just i was asked to enter my outlook email, then I got a message done, I cliked done, i was forwarded my my logi n outlook email then I got to my personal information! I closed it, then I went to open my email, i was the same damn question again to go through the damn procedures! that happened today, last month I went through stupid procedure1once i got the code it bacame useless because the activation page closes shortly!s o i had to use two computers so I could leave the activation page open while I got the code from another computer! and they kept changing the code!1 those people have nothing to do but torture us?! Microsoft has nothing better to do but hire some power control fearks?!!!
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Anonymous

2014-06-05T05:11:52+00:00

Ive been going thru the same thing for 3 months now. It takes me an hour or two to access my email account Ive had for 20 years with no problems before. I also wonder why I have to have another email account somewhere else to regain access to my current account. The code **** is worthless as it does nothing. I just spent an hour again getting in, and Ill expect the same thing will happen on the same date next month. Im old and not too computer savey, and its hair pulling annoying. If I didnt have 100 people who use this email to contact me, Id be already gone somewhere else. **** like this makes me want to shoot myself. RG
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@CmdrKeene 90,631 Reputation points Volunteer Moderator

2014-06-04T13:50:47+00:00

You can turn it off by going to http://account.live.com and turning off your security settings.
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Anonymous

2014-06-04T04:19:30+00:00

I agree, I have sent an email to the hotmail tech support, but this problem is still not fixed. Can someone from hotmail service please get rid of this security code check? Altho I'm switching to gmail, I still don't want to see my high school email account closed down permanently...
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@CmdrKeene 90,631 Reputation points Volunteer Moderator

2014-06-03T18:40:26+00:00

Google has the same code feature:
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