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I was taken to slimware to update drivers. Is this legitimate? Or is there a better, safer way to upadate.
Thanks
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
You should obtain your Driver Software from your Computer or Hardware Manufacturer, not through 3rd party Programs or Windows Update.
Go to your Computer or Hardware Manufacture's website > Driver and Software Support Section > look up your Computer or Hardware Model number > then your Operating System > locate the correct Drivers > download and install them.
Cheers.
If suggestions above have not help you to get rid of this 'bogus' program, please try Revo Uninstaller and MBAM (as suggested in many related threads) which should take care of this PUP.
MBAM should detect it as 'PUP.Optional.DriverUpdate.A'.
This > 'Remove PUP.Optional.DriverUpdate.A virus Removal Guide' may be of assistance.
AdwCleaner (a trustworthy anti-adware scanner) may also be a good idea to search (and remove) for any other Adware or Potentially Unwanted Program (PUP) that might have been installed there with or without your knowledge or consent.
You need to remove - not only 'DriverUpdate' - but everything "SlimWare Utilities" that might have been installed (SlimCleaner, for instance?) there with or without your knowledge.
Hope this helps.
I was surprised to find that going to Dell and checking for driver updates, that they wanted to charge$29.95 to give you the newer updates.
How much do I need new drivers and is there another source? Susan
Hi Susan
How long ago did you get your Dell computer? Was it new? If so, your drivers should have all been up to date.
Yep these Slimware guys are real rip-off artists.
My best to everyone who replied on this thread/topic.
Becky (jobec_ 991)
Hi. this to Steve too.
Yesterday, Defender returned.
I got a notice from Dell (I hope it was Dell) that there was an upgrade and I chose to get it. After it ran, Defender appeared on the screen under the Dell info.
I checked to see if it was working. It had difficulty and said there was no internet connection to update it, but then it did update. Next, I tried to scan and it had a problem too.
But I let it do a full scan overnight and it appears to be active again.
My computer was new and bought from Dell in 2012
Pls advise about these 29.99 deals from Dell on upgrades? Susan
