BAD EXPERIENCE FROM THIS COMPANY.
I JUST HAD A HORRIBLE TIME WITH SLIMWARE UTILITIES/DRIVERS. THEY PUT IN THEIR INFORMATION THE FACE THAT THEY WHERE AFFILIATED WITH MICROSOFT COMPANY AND i FELL FOR IT. THEY PUT TWO DRIVRS ON MY COMPUTER IN MY RESPONSE TO A CODE 19 I WAS RECEIVING. THE
DAY BEFORE THIS HAPPENED MY SPEAKERS WERE WORKING GREAT. I THOUGHT I WAS GETTING THE DRIVERS FOR $19.95 , THEY CHARGED ME 39.95 AND ACCIDENTALLY CHARGED TWO OF THE DRIVERS TO MY CREDIT CARD. i CAUGHT IT IMMEDIATELY, CALLED THE COMPANY. THEY TOOK OFF BOTH
CHARGES AND A VERY NICE MAN HELPED ME GET THEIR STUFF OFF THE COMPUTER (HOWEVER, I DON'T THINK HE TOOK IT ALL OFF). HE TOOK OFF THE SLIMWARE DRIVERS AND PUT HP DRIVERS BACK ON. THERE WAS NOTHING WRINAG WITH THE DRIVERS TO BEGIN WITH.
I PURCHASED MY YEAR OLD COMPUTER FROM OFFICE DEPOT AND THEIR WARRENTY COMPANY GOT MY COMPUTER RUNNING AGAIN, FIXING THE CODE 19. THEN, THE SOUND WENT BAD ON MY COMPUTER. HAD HP CHECK THE WHOLE SOUND SYSTEM AND IT ALL WORKS. STILL NO SOUND. IN RESEARCHNG
CODE 19, I FIND OUT IT IS RELATED TO 'NO SOUND PROBLEMS'. I STILL HAVE NO SOUND AT ALL AND EVERYTHING IS HOOKED UP RIGHT WITH THE HARDWARE.
SINCE DEALING WITH THIS COMPANY I WILL ONLY GO THROUGH MICROSOFT PRODUCTS, DIRECTLY THROUGH A PHONE CALL TO THEM AND THEIR WEB SITE.
DON'T KNOW HOW TO GET MY SOUND BACK ON. COMPUTER IS TWO MONTHS OVER WARRENTY AND HP WANTS $99 TO RUN A CHECK TO FIX IT. HOW CAN I FIX THE SOUND AND, HOW CAN I REMOVE ALL OF THE SLIMWARE STUFF.?