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These three updates are trying to be reinstalled over and over again. Replicable on both PCs
The updates are trying to be install over and over again. Every time I click "check for updates," there it appears again.
The screenshots below illustrates this:
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List of threads that have the same issue:
Media coverage:
Update 1: I have tried restarting the PC. Nothing. I have also tried FixIt when trying to troubleshoot Windows Update errors. Still nothing. The FixIt simply "runs" till the end and then says "finish." It did not offer to fix anything.
Windows 7 X64 SP1 with Norton Internet Security 2013 (version 20).
Update: I found other users having the same problem http://www.computerbase.de/forum/showthread.php?t=1252121 (in Dutch I presume). Translated page: http://translate.google.com/translate?sl=auto&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fwww.computerbase.de%2Fforum%2Fshowthread.php%3Ft%3D1252121&act=url
Update 2: Added media coverage of the issue.
Update 3: Add even more threads found via Google.
Update 4: Microsoft has now offered a statement regarding this bug:
“We’ve received reports of some customers experiencing issues when deploying some of September’s Office-related updates. We are investigating this issue and will act accordingly, to help ensure that our customers are protected." -- Dustin Childs, group manager, Microsoft Trustworthy Computing
Microsoft has acknowledge this: http://support.microsoft.com/kb/2760583/en-us
Known issues with this security update
Update 5: I did not have to do anything on my part (like re-install updates), so it's probably a detection issue on Microsoft's part.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
lol thought its only on my computer, have the same issue and installed them more than 4 times and then uninstalled them all and reinstalled again but no help so decided after last install to hide them since no hope for a resolving that problem as I can see so far
Win 7 pro 64bit office 2007 pro
This really works, but it can happens again in the future when Windows find other updates to install (especially in the Patch Tuesdays).
In the Company I work, one user deal with 2760411 only (win 7 pro 64bit), and me with the three you mention: 2760411, 2760588, and 2760583 (win 7 pro 32bit).
We all have Office 2007 Pro Plus, english, SP3.
We use McAfee 8.8 Patch 2, although have not tried installing the updates with it disabled.
I haven't posted on here in years, is there any official MS support here or are we just ranting to ourselves ?
Based on the non-response from Microsoft, I would say there is no support here from Microsoft.
I am having same problems.
Those 3 update have according to my list downloaded correctly.
They downloaded 2 times now and reflect correctly download twice.
I have turned off and turned computer back on. I have rebooted. All with the same results. I keep getting the notice to download the updates.
AND is there anyway to hide updates you don't want. I HATE BING! And tired of being told to down load Bing desktop and tool bar.
Hi,
I hate that update too. Just right-click on it and select Hide. It won't show up again until a new version is released.
