Windows Store apps not downloading, forever stuck and 'Pending'

Anonymous
2012-12-22T01:21:23+00:00

Windows Store apps won't download, I've tried to download numerous apps but it never passes 'Pending'. Please help!

I

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-01-15T18:24:48+00:00

This:

  1. Open an administrative command prompt
  2. Type the following four commands:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

and this:

a)Right Click the Start screen (bottom left hand corner)

b)Click "Run"

c)Type: "WSReset.exe" and hit enter

was solving my issue.

Thanks.

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Anonymous
2015-04-15T15:00:37+00:00

Hi Daniel,

Thank you for your response.

This problem may occur if one or more of the following conditions are true:

  1. If the Windows Update database is corrupted.
  2. If the Background Intelligent Transfer Service (BITS) service does not receive a content link header.
  3. If a required system file is registered incorrectly.

Please follow the below steps and check if it helps:

I suggest you to refer to the section: manually reset windows update components from the following link:

https://support.microsoft.com/en-us/kb/971058?wa=wsignin1.0

NOTE: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

Please do let us know if you need further assistance. We will be glad to assist.

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  1. Anonymous
    2017-03-14T18:16:52+00:00

    no idea what this means on my phone

    Hi Daniel,

    Thank you for your response.

    This problem may occur if one or more of the following conditions are true:

    1. If the Windows Update database is corrupted.
    2. If the Background Intelligent Transfer Service (BITS) service does not receive a content link header.
    3. If a required system file is registered incorrectly.

    Please follow the below steps and check if it helps:

    I suggest you to refer to the section: manually reset windows update components from the following link:

    https://support.microsoft.com/en-us/kb/971058?wa=wsignin1.0   

    NOTE: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/ )

    How to back up and restore the registry in Windows

    Please do let us know if you need further assistance. We will be glad to assist.

    Was this answer helpful?

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  2. Anonymous
    2017-05-04T10:03:58+00:00

    I do all these but ms store does not download any thing it show error [0x80073CF9] 

    please help me

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  3. Anonymous
    2017-06-26T11:05:58+00:00

    I had the same problem. Tried all the fixes. None worked. So I've now bought a brand new Windows 10 PC. Logged on with my Microsoft Account for the first time and tried to download apps from the Store... and still have the same issue. I can only assume therefore that the issue is with my MS account and not the PC or Windows. Any ideas out there gratefully received!

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