Windows Store apps not downloading, forever stuck and 'Pending'

Anonymous
2012-12-22T01:21:23+00:00

Windows Store apps won't download, I've tried to download numerous apps but it never passes 'Pending'. Please help!

I

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-01-15T18:24:48+00:00

This:

  1. Open an administrative command prompt
  2. Type the following four commands:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

and this:

a)Right Click the Start screen (bottom left hand corner)

b)Click "Run"

c)Type: "WSReset.exe" and hit enter

was solving my issue.

Thanks.

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Anonymous
2015-04-15T15:00:37+00:00

Hi Daniel,

Thank you for your response.

This problem may occur if one or more of the following conditions are true:

  1. If the Windows Update database is corrupted.
  2. If the Background Intelligent Transfer Service (BITS) service does not receive a content link header.
  3. If a required system file is registered incorrectly.

Please follow the below steps and check if it helps:

I suggest you to refer to the section: manually reset windows update components from the following link:

https://support.microsoft.com/en-us/kb/971058?wa=wsignin1.0

NOTE: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

Please do let us know if you need further assistance. We will be glad to assist.

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  1. Anonymous
    2015-08-30T06:52:18+00:00

    One problem with this- I'm not an administrator, so if I sign in to the administrator account on safe mode like I need to, it won't fix MY windows store... Any other possible way to get it to rename the folder without safe mode?

    If you can sign in as the administrator in safe mode, you can make your regular account an administrator (http://www.softwareok.com/?seite=faq-Windows-8&faq=85) and then reboot your computer to "normal mode" and then proceed.

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  2. Anonymous
    2015-09-05T21:55:24+00:00

    I attempted to reset the windows update components as noted above and keep getting the response that "the service is not responding to the control function."  I also note that a search for "windows 10 update" returns nothing useful.  I assume this is because Windows 10 is so new that there have been no updates.  All attempts to down load troubleshooter programs from Windows gives me the message that the troubleshooter is not compatible with my version of Windows.

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  3. Anonymous
    2015-09-06T05:35:09+00:00

    I attempted to reset the windows update components as noted above and keep getting the response that "the service is not responding to the control function."  I also note that a search for "windows 10 update" returns nothing useful.  I assume this is because Windows 10 is so new that there have been no updates.  All attempts to down load troubleshooter programs from Windows gives me the message that the troubleshooter is not compatible with my version of Windows.

    Hello,

    The error message regarding "service is not responding to the control function" usually means that the given service is hanging. After which of the following commands does the error appear:

    net stop bits

    or

    net stop wuauserv

    or

    • net stop appidsvc
    • or
    • net stop cryptsvc
    • ?
    • Did you try to reboot your computer and then perform the "Windows Update" reset steps right after the computer starts?
    • And there were already many updates for Windows 10. It's so new but still needs work which Microsoft is doing via new updates.

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