Windows Store apps not downloading, forever stuck and 'Pending'

Anonymous
2012-12-22T01:21:23+00:00

Windows Store apps won't download, I've tried to download numerous apps but it never passes 'Pending'. Please help!

I

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-01-15T18:24:48+00:00

This:

  1. Open an administrative command prompt
  2. Type the following four commands:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

and this:

a)Right Click the Start screen (bottom left hand corner)

b)Click "Run"

c)Type: "WSReset.exe" and hit enter

was solving my issue.

Thanks.

Was this answer helpful?

90+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2015-04-15T15:00:37+00:00

Hi Daniel,

Thank you for your response.

This problem may occur if one or more of the following conditions are true:

  1. If the Windows Update database is corrupted.
  2. If the Background Intelligent Transfer Service (BITS) service does not receive a content link header.
  3. If a required system file is registered incorrectly.

Please follow the below steps and check if it helps:

I suggest you to refer to the section: manually reset windows update components from the following link:

https://support.microsoft.com/en-us/kb/971058?wa=wsignin1.0

NOTE: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

Please do let us know if you need further assistance. We will be glad to assist.

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

144 additional answers

Sort by: Newest
  1. Anonymous
    2014-04-08T09:24:24+00:00

    You need to use Command prompt (administrator).

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-02-17T18:40:44+00:00

    This:

    1. Open an administrative command prompt
    2. Type the following four commands:
    3. net stop wuauserv

    cd %systemroot%

    ren SoftwareDistribution SoftwareDistribution.old

    net start wuauserv 4. Try to install updates again.

     

    and this:

     

    a)Right Click the Start screen (bottom left hand corner)

    b)Click "Run"

    c)Type: "WSReset.exe" and hit enter

     

    was solving my issue.

    Thanks.

    It's Feb 2014 and I have this same "games pending" issue. I've found command prompt but as soon as I enter net stop wuauserv I get a system error 5 saying "access denied". Please gives steps for a way around this. Many thanks.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-15T21:17:25+00:00

    Hey raster, not really sure about that but give this a try. Right click start menu/bottom left corner > command prompt (admin) > type sfc /scannow and hit enter. Hope it solves your pc settings problem :-)

    Was this answer helpful?

    0 comments No comments