Windows Store apps not downloading, forever stuck and 'Pending'

Anonymous
2012-12-22T01:21:23+00:00

Windows Store apps won't download, I've tried to download numerous apps but it never passes 'Pending'. Please help!

I

Windows for home | Previous Windows versions | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-01-15T18:24:48+00:00

This:

  1. Open an administrative command prompt
  2. Type the following four commands:
  3. net stop wuauserv

cd %systemroot%

ren SoftwareDistribution SoftwareDistribution.old

net start wuauserv 4. Try to install updates again.

and this:

a)Right Click the Start screen (bottom left hand corner)

b)Click "Run"

c)Type: "WSReset.exe" and hit enter

was solving my issue.

Thanks.

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Anonymous
2015-04-15T15:00:37+00:00

Hi Daniel,

Thank you for your response.

This problem may occur if one or more of the following conditions are true:

  1. If the Windows Update database is corrupted.
  2. If the Background Intelligent Transfer Service (BITS) service does not receive a content link header.
  3. If a required system file is registered incorrectly.

Please follow the below steps and check if it helps:

I suggest you to refer to the section: manually reset windows update components from the following link:

https://support.microsoft.com/en-us/kb/971058?wa=wsignin1.0

NOTE: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

Please do let us know if you need further assistance. We will be glad to assist.

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144 additional answers

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  1. Anonymous
    2016-06-20T03:53:48+00:00

    I am getting ready to return my Surface Book,  it is stuck AGAIN at Starting Download.  how do I fix this NOW!!!!!   This is at least the second time this has happened.

    And I have tried everything on this post and nothing works.

    Hello,

    Could you please check if you have Hyper-V installed on your Surface Book (as per James STick's advice)? If so, please remove it. More information on how to check if you have Hyper-V installed and how to remove it can be found here.

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  2. Anonymous
    2016-06-20T00:26:41+00:00

    I am getting ready to return my Surface Book,  it is stuck AGAIN at Starting Download.  how do I fix this NOW!!!!!   This is at least the second time this has happened.

    And I have tried everything on this post and nothing works.

    Was this answer helpful?

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  3. Anonymous
    2016-06-19T21:08:10+00:00

    Once again, Emkay1000, I really appreciate the time you have spent working through this with me.

    After stopping the current Windows update in Powershell and rebooting, I am now finding that everything seems to update properly  except OneNote.   Windows 10 and the other applications in the Office 2010 suite update just fine now.  Since I never use OneNote in any case, my current feeling is that I should just live with this for now, and periodically check to make sure that important security updates are happening.  Everything I really need to do on my computer seems to work without any problems, and I understand your concern that if I try to upload Office 365 that it may fail to install, so I will stick with the Office 2010 for now and not worry about OneNote.

    For now, I think we have both spent enough time on this.  Your advice, particularly on using PowerShell, has been really helpful and you have been a great member of the community.

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