Windows Update error 80072efe or 80072f76

Anonymous
2013-03-31T13:50:13+00:00

I run windows update and it fails with this error message. I have downloaded the cab file and run it locally. I still get this message after it was 'fixed'. It generates a log file that is over ten thousand lines long. There does not appear to be a mechanism for attaching files so I will paste it only on request.

In the meantime here is the outputReport

Proxy :

Last Installed Update :Windows Internet Explorer 9 for Windows 7 for x64-based Systems,03/31/2013 13:30:14

Last Displayed Error :2013-03-31 14:32:09:394 1008 1748 AU # WARNING: Install failed, error = 0x80070643 / 0x00009C48

Language settings :en-US

bits : Running

wuauserv : Running

WORKGROUP :XXXX

Windows Update Agent Version :7.6.7600.256

Microsoft Windows 7 Home Premium SP: 1

CPU Type : x64

OS Architecture :64-bit

RS_ResetBits : Bits is stopped

RS_ResetBits : wuauserv is stopped

RS_ResetBits : : bits Running

RS_ResetBits : : wuauserv Running

RES_GenWUError : Bits is stopped

RES_GenWUError : wuauserv is stopped

RES_GenWUError : CryptSvc is stopped

RES_GENWUError : : CryptSvc Running

RES_GENWUError : : bits Running

RES_GENWUError : : wuauserv Running

<IE9>

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-04-11T21:30:11+00:00

    [What question? Have a wonderful day, Harry!]

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  2. Anonymous
    2013-04-12T11:58:17+00:00

    This question

    [PS: Are you called Mad Harry because you're angry or because everybody thinks you're crazy? <w>]

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  3. Anonymous
    2013-04-12T19:15:56+00:00

    Chillax!

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  4. Anonymous
    2013-04-15T10:43:00+00:00

    It is not me releasing broken software. I still remember the days when incompetence was rewarded by being sacked.

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  5. Anonymous
    2013-04-15T20:11:53+00:00

    [These days, the incompetents don their golden parachutes & bail before they can be sacked; e.g., http://www.zdnet.com/sinofskys-departure-from-microsoft-politics-or-products-to-blame-7000007297/]

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