"If you managed to get IE11 installed, you should have been able to get IE10 installed."
Why are you blaming me? It is not my OS. It did not work, even with your help I could not get it to work. It went straight to 11. Not my fault.
Windows Update error 80072efe or 80072f76
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I run windows update and it fails with this error message. I have downloaded the cab file and run it locally. I still get this message after it was 'fixed'. It generates a log file that is over ten thousand lines long. There does not appear to be a mechanism for attaching files so I will paste it only on request.
In the meantime here is the outputReport
Proxy :
Last Installed Update :Windows Internet Explorer 9 for Windows 7 for x64-based Systems,03/31/2013 13:30:14
Last Displayed Error :2013-03-31 14:32:09:394 1008 1748 AU # WARNING: Install failed, error = 0x80070643 / 0x00009C48
Language settings :en-US
bits : Running
wuauserv : Running
WORKGROUP :XXXX
Windows Update Agent Version :7.6.7600.256
Microsoft Windows 7 Home Premium SP: 1
CPU Type : x64
OS Architecture :64-bit
RS_ResetBits : Bits is stopped
RS_ResetBits : wuauserv is stopped
RS_ResetBits : : bits Running
RS_ResetBits : : wuauserv Running
RES_GenWUError : Bits is stopped
RES_GenWUError : wuauserv is stopped
RES_GenWUError : CryptSvc is stopped
RES_GENWUError : : CryptSvc Running
RES_GENWUError : : bits Running
RES_GENWUError : : wuauserv Running
<IE9>
Windows for home | Previous Windows versions | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2014-08-16T11:50:25+00:00 -
Anonymous
2014-08-16T18:22:15+00:00 If you want, you can test by uninstalling Windows Internet Explorer 11(via Installed Updates), rebooting twice & then seeing if you can install IE10 manually via this page. [1]
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[1] Note that you'll first have to dismiss the offer to download IE11 before you're offered IE10.