Can't open my external hard disk, it's saying to Format it.

This is a peer-to-peer public worldwide forum.  I'd say either the 'solution' is posted in public or it is not worth the risk.

I have the same problem, my hdd does not want to open, can you please help with the solution. it seems like there are solutions but they are only been shared via emails.

can you please email me the solutions to resolve this problem, i dont want to lose my data. my emails ******@gmail.com

Hello nav197707, i have the same problem.. could please help by mailing me the solution.. because i need the data very urgently.. i do not want loose it.. please mail me as early as possible..

My mail id is ******@live.com

Thank You

Hi, I have Seagate Free Go Agent External hard drive of 1 TB. In this 200 GB is free, remaining has all my documents such as photos, doc files, pdf files, music, movies, various soft ware, etc.

I have been using this external hard drive since July 2010 and it gave me no problem. Three days back when I inserted to my laptop port it asked me to format and refusing to identify. Some time when I try to open, it takes long time, it hangs my system, it changes my computer date all of a sudden and finally the message "I/O" problem comes.

I changed the hard disks letter from "I" to "M", but still it does not open. I use HP Dv 6 series laptop with original Windows 7 Ultimate.

I checked my external hard drive. It shows my name, how much space is already used and how much space is left. But it does not open, again "I/O" problem message comes.

I do not want to format my external hard disk and can not offered to lose my data. Kindly help.

Does it work on another computer without the error?

If not, refer to your backup copy and quickly replace that defective drive and make a new backup copy.

If you have no backups, when did that data become something you could not afford to lose?

Hi, I have Seagate Free Go Agent External hard drive of 1 TB. In this 200 GB is free, remaining has all my documents such as photos, doc files, pdf files, music, movies, various soft ware, etc.

I have been using this external hard drive since July 2010 and it gave me no problem. Three days back when I inserted to my laptop port it asked me to format and refusing to identify. Some time when I try to open, it takes long time, it hangs my system, it changes my computer date all of a sudden and finally the message "I/O" problem comes.

I changed the hard disks letter from "I" to "M", but still it does not open. I use HP Dv 6 series laptop with original Windows 7 Ultimate.

I checked my external hard drive. It shows my name, how much space is already used and how much space is left. But it does not open, again "I/O" problem message comes.

I do not want to format my external hard disk and can not offered to lose my data. Kindly help.