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Recently something has occurred affecting the folder Libraries.
In it when I click on the documents folder in my libraries I get this message
“Documents.library – MS is no longer working
This library can be safely deleted from your computer. Folders that have been included will not be affected.”
This also goes for the Pictures, music, video folders in the Library folder in my explorer in Windows 8. I have tried deleting them as suggested and the contents have disappeared from the Libraries folder.
How do I restore these Library folders in Win 8 to working ones not flashing up error messages?
Kenneth Stubbs
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I too tried Vikrant Yadav's answer and it didn't work.
However, I discovered Method 1 works if you add one step.
If I took the (admittedly scary) step of deleting the libraries first (in my case it was all of them including an extra one I created for myself), "Restore Default Libraries" worked. For the default ones. I had to recreate my custom one.
Hi Kenneth,
Thank you for posting your query in Microsoft Community Forums.
This issue could be caused due to a corrupted system file. I would suggest you try these steps and check:
To fix the issue I would suggest you to follow the methods provided.
Method 1: Restore default Libraries
I would suggest you try the restore library option and check if it helps. Please back up all the files in the library before trying this, just to make sure you don’t lose any files. Refer these steps:
a) Open Windows explorer
b) In the left panel, locate Library and right click on it
c) Click “restore default libraries” option
d) Check if the issue persists.
Method 2: Rebuild Index
Windows indexes all files and folder for accessing any files or folder. If the index file is corrupted, it may result in such issue often. So I would suggest you to rebuild the index and check. You can refer these steps:
a) Press Windows key +F, type “index” in the search box
b) Click on the settings tab below the search box and select the “indexing options” tile
c) Check if the drive where you have installed the operating system is listed, if not click on the Modify button below
d) Check the box against the drive and expand it to make sure that the “users” is selected
e) Click OK to close the window
f) In the Indexing options window, click on “Advanced” button and click “rebuild”.
Hope this helps. If the issue remains unresolved or if you have any further queries related to Windows, please get back to us and we’d be happy to help.
Hi Vikrant, I have the same problem, I try both possible solution but the problem continue, How we can resolve this issue?
Thx for you time
Carlos Lobosco
Hi Kenneth,
Thank you for posting your query in Microsoft Community Forums.
This issue could be caused due to a corrupted system file. I would suggest you try these steps and check:
To fix the issue I would suggest you to follow the methods provided.
Method 1: Restore default Libraries
I would suggest you try the restore library option and check if it helps. Please back up all the files in the library before trying this, just to make sure you don’t lose any files. Refer these steps:
a) Open Windows explorer
b) In the left panel, locate Library and right click on it
c) Click “restore default libraries” option
d) Check if the issue persists.
Method 2: Rebuild Index
Windows indexes all files and folder for accessing any files or folder. If the index file is corrupted, it may result in such issue often. So I would suggest you to rebuild the index and check. You can refer these steps:
a) Press Windows key +F, type “index” in the search box
b) Click on the settings tab below the search box and select the “indexing options” tile
c) Check if the drive where you have installed the operating system is listed, if not click on the Modify button below
d) Check the box against the drive and expand it to make sure that the “users” is selected
e) Click OK to close the window
f) In the Indexing options window, click on “Advanced” button and click “rebuild”.
Hope this helps. If the issue remains unresolved or if you have any further queries related to Windows, please get back to us and we’d be happy to help.
Hi Vikrant-
I have tried Method 1 and 2 you have suggested but I'm still not able to recover my lost files and folders. I had to re-install Windows 8 as my previous Windows 8 got corrupted. I think that erased all my files and folders. Now I need to recover the files and folders from my previous installation. Is this possible? If so how? Thanks in advance for your help, Vikrant!
Hi Rahul did you get any updates on this issue? I have also tried these suggestions with no luck. I have not altered anything on my computer, just switched it on one day and could not get into my documents, pictures etc. I can see my pictures on my start menu icon, and I have tried to import some new ones via my camera and it would not allow me to this. Any help anyone can provide would be appreciated and be kind as I am not very technical. Thank you. J
