I can't get online with Windows Live Mail any more, and get a blank error message

Anonymous
2013-03-16T09:31:32+00:00

I accidently pressed the offline button in Windows Live Mail and now it says

"You are working offline, do you wan't to connect now" when I try to receive/send emails.

But when I press yes it just repeats the question one more time and then I get an error message saying

"Execution of requested activities is terminated. More information to be found under the error tab", but the error tab is blank.

(NOTE: I have the Swedish version so I'm not sure the texts looks exactly like this in the English version!)

I haven't changed any settings for the email server (which is mail.bdtv.se) and I have tried to restart the computer.

When I go to the email server via a browser (to webmail.bdtv.se) I can send and receive emails, so the problem is probably not there.

To be sure, I have checked all the server settings in the Windows Live Mail configuration and everything looks ok.

But it still doesn't work...

I run Windows 7 with all the latest updates installed.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-04-26T02:42:04+00:00

If like me, you use Firefox, or any other non-Internet Explorer browser, then you will have to do the following;

  1. Open up MS Internet Explorer and go online.
  2. Close IE
  3. Open Windows Live Mail. . . . . You are online again.!
  4. Repeat as necessary when selecting offline in Windows Live mail, or checking mail when your Internet connection is not actively connected online. It will set itself as offline.

Cheers.

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Anonymous
2013-03-19T14:31:10+00:00

Go back to a restore point. It's the only solution.

I think it's because of the installation of IE10 in Windows 7 by Windows Update, last tuesday 12th.

I solved this problem by uninstalling this update to IE 10.

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  1. Anonymous
    2013-03-25T07:11:43+00:00

    If you use Firefox ...

    If you use Firefox, why should you bother with IE10 ?

    Just uninstall IE10 and you are done.

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  2. Anonymous
    2013-03-25T09:45:56+00:00

    If you want to keep using IE10, download and set up the last version 2012 of Windows Essentials.

    It's the solution to make IE10 and Windows Live Mail compatible.

    In Windows Essentials 2012 you can set up only windows live mail if you don't want to be invaded by Skype and Co.

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  3. Anonymous
    2013-03-29T09:22:36+00:00

    Hi,

    We apologize if we are not able to respond in a timely manner. Welcome to Microsoft Community! I am glad to pay attention to your concern regarding the error message that you've encountered on your Windows Live Mail.

    In addition to the solution provided, please try to click "Go Online" on the upper right to check if you will still receive the error message.

    If issue still occur, please try to repair your Windows Live Mail by performing the steps below.

    It's possible that there was an error when you set up Windows Live Essentials. To fix possible corrupted elements on the program, please perform the steps below to repair Windows Live Essentials.

    1. Click Windows Start or the pearl on the lower left corner of your screen**.**
    2. Go to Control Panel. ****3. Click on Uninstall a program. ****4. Double click on Windows Live Essentials. ****5. Select Repair all Windows Live programs.

    If you have further clarifications, feel free to post back anytime.

    Thanks!

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