I can't get online with Windows Live Mail any more, and get a blank error message

Anonymous
2013-03-16T09:31:32+00:00

I accidently pressed the offline button in Windows Live Mail and now it says

"You are working offline, do you wan't to connect now" when I try to receive/send emails.

But when I press yes it just repeats the question one more time and then I get an error message saying

"Execution of requested activities is terminated. More information to be found under the error tab", but the error tab is blank.

(NOTE: I have the Swedish version so I'm not sure the texts looks exactly like this in the English version!)

I haven't changed any settings for the email server (which is mail.bdtv.se) and I have tried to restart the computer.

When I go to the email server via a browser (to webmail.bdtv.se) I can send and receive emails, so the problem is probably not there.

To be sure, I have checked all the server settings in the Windows Live Mail configuration and everything looks ok.

But it still doesn't work...

I run Windows 7 with all the latest updates installed.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-04-26T02:42:04+00:00

If like me, you use Firefox, or any other non-Internet Explorer browser, then you will have to do the following;

  1. Open up MS Internet Explorer and go online.
  2. Close IE
  3. Open Windows Live Mail. . . . . You are online again.!
  4. Repeat as necessary when selecting offline in Windows Live mail, or checking mail when your Internet connection is not actively connected online. It will set itself as offline.

Cheers.

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Anonymous
2013-03-19T14:31:10+00:00

Go back to a restore point. It's the only solution.

I think it's because of the installation of IE10 in Windows 7 by Windows Update, last tuesday 12th.

I solved this problem by uninstalling this update to IE 10.

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  1. Anonymous
    2014-06-06T00:59:26+00:00

    I use IE 11 on Win7 Pro (it's now June 2014) and I simply rebooted, then opened IE11, then opened Live Mail again and I was back on line.

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  2. Anonymous
    2014-03-18T16:16:39+00:00

    VERY SIMPLE: Open "Internet Explorer".  Type in any valid website, and press "enter".  Your browser will automatically connect to the web, and so will "Windows Live Mail".  DONE!

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  3. Anonymous
    2014-02-17T18:02:58+00:00

    Thanks for that, had same problem, your solution works a treat.

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