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My laptop with Windows 8 Pro 64-bit won't start properly. Every time that I start the laptop up, it tells me that I have a problem and it needs to restart. It then tries to auto-repair the system. I have BitLocker installed on my machine, encrypting my C:, so it asks for the recovery key. When I enter the recovery key it tries to diagnose my PC. After about a minute, I get told that auto-repair couldn't repair my PC, and the file which is causing the problem is C:\Windows\System32\Logfiles\Srt\SrtTrail.txt. I've tried all of the advanced options but they don't seem to be working as after using them it loops. Has anyone got any ideas on how to sort this problem out? The laptop I'm using is a SONY Vaio Duo 11 Ultrabook and I've had i for around 2/3 months.
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I followed the steps to enter the command in the command prompt. When I do I get the following message:
The drive, the path, or the file name is not valid.
I entered the following in the command prompt:
Chkdsk/f/r X:C
any further ideas?
Actually the command is chkdsk /f /r C: not X:C
Root cause found:
Unknown Bugcheck: Bugcheck 3b. Parameters = 0xc0000005, 0xfffff8018302da72, 0xffffd000cb3c8500, 0x0.
(BING search for
Bugcheck 3b
)
<quote>
may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
</quote>
If you can get into the Advanced boot options, try using the Low-res video option. BTW it helps to have a boot menu to facilitate that. Otherwise using bootable recovery media may be necessary.
Good luck
Robert Aldwinckle
Mines says it is write protected!!! HELP ME!
Hi, I'm having the same problem with my samsung tab 3. In order to stop it looping and be able to enter windows and do a backup. When at the blue screen where it says your computer couldn't be repaired click on advanced options, troubleshoot, advanced options, startup settings and then restart. Once the system has restarted you will be at a blue screen startup settings. You are presented with 9 or so options. You need to select the option that says disable driver signature enforcement. This works for me and I can use the computer but it doesn't solve the problem completely but allows you enough time to do a recovery. I have to do this every now and again because I refuse to restor, it gets you on to windows at least. Still looking for an alternative fix that doesn't require a factory reset and will post update as soon as I can. Hope this helps, have a good day
Snooki
Hi rolandorojo you get this error because you have a windows logon password. I posted a solution which I and many others have found helpful and hope it solves your problem. Hope you have a good day
Snooki
