HELP! I've encountered the SrtTrail.txt problem!!!

Anonymous
2013-02-19T09:56:54+00:00

My laptop with Windows 8 Pro 64-bit won't start properly. Every time that I start the laptop up, it tells me that I have a problem and it needs to restart. It then tries to auto-repair the system. I have BitLocker installed on my machine, encrypting my C:, so it asks for the recovery key. When I enter the recovery key it tries to diagnose my PC. After about a minute, I get told that auto-repair couldn't repair my PC, and the file which is causing the problem is C:\Windows\System32\Logfiles\Srt\SrtTrail.txt. I've tried all of the advanced options but they don't seem to be working as after using them it loops. Has anyone got any ideas on how to sort this problem out? The laptop I'm using is a SONY Vaio Duo 11 Ultrabook and I've had i for around 2/3 months.

Windows for home | Other | Search, touch, and mouse

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Anonymous
2015-03-31T06:58:09+00:00

I followed the steps to enter the command in the command prompt. When I do I get the following message:

The drive, the path, or the file name is not valid.

I entered the following in the command prompt:

Chkdsk/f/r X:C

any further ideas?

Actually the command is chkdsk /f /r C:      not X:C

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Anonymous
2016-08-15T16:39:43+00:00

Root cause found: 


Unknown Bugcheck: Bugcheck 3b. Parameters = 0xc0000005, 0xfffff8018302da72, 0xffffd000cb3c8500, 0x0.

 

https://msdn.microsoft.com/en-us/library/windows/hardware/ff558949%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

(BING search for

    Bugcheck 3b

)

<quote>

may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

</quote>

If you can get into the Advanced boot options, try using the Low-res video option.   BTW it helps to have a boot menu to facilitate that.  Otherwise using bootable recovery media may be necessary.

Good luck

Robert Aldwinckle


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  1. Anonymous
    2016-08-15T13:49:41+00:00

    Hello, I'm having exactly the same problem but with windows 10. This is a copy of my SrtTrail.txt, Please can you help!!   

    Startup Repair diagnosis and repair log


    Last successful boot time: ‎14/‎08/‎2016 18:05:56 (GMT)

    Number of repair attempts: 6

    Session details


    System Disk = \Device\Harddisk0

    Windows directory = C:\WINDOWS

    AutoChk Run = 0

    Number of root causes = 1

    Test Performed: 


    Name: Check for updates

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: System disk test

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Disk failure diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 32 ms

    Test Performed: 


    Name: Disk metadata test

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Target OS test

    Result: Completed successfully. Error code =  0x0

    Time taken = 234 ms

    Test Performed: 


    Name: Volume content check

    Result: Completed successfully. Error code =  0x0

    Time taken = 16 ms

    Test Performed: 


    Name: Boot manager diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 1422 ms

    Test Performed: 


    Name: System boot log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Event log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 15 ms

    Test Performed: 


    Name: Internal state check

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Boot status test

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Setup state check

    Result: Completed successfully. Error code =  0x0

    Time taken = 391 ms

    Test Performed: 


    Name: Registry hives test

    Result: Completed successfully. Error code =  0x0

    Time taken = 2281 ms

    Test Performed: 


    Name: Windows boot log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Bugcheck analysis

    Result: Completed successfully. Error code =  0x0

    Time taken = 438 ms

    Root cause found: 


    Unknown Bugcheck: Bugcheck 3b. Parameters = 0xc0000005, 0xfffff8015880da72, 0xffffd00059646500, 0x0.



    Session details


    System Disk = \Device\Harddisk0

    Windows directory = C:\WINDOWS

    AutoChk Run = 0

    Number of root causes = 1

    Test Performed: 


    Name: Check for updates

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: System disk test

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Disk failure diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 31 ms

    Test Performed: 


    Name: Disk metadata test

    Result: Completed successfully. Error code =  0x0

    Time taken = 16 ms

    Test Performed: 


    Name: Target OS test

    Result: Completed successfully. Error code =  0x0

    Time taken = 234 ms

    Test Performed: 


    Name: Volume content check

    Result: Completed successfully. Error code =  0x0

    Time taken = 8453 ms

    Test Performed: 


    Name: Boot manager diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: System boot log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Event log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 266 ms

    Test Performed: 


    Name: Internal state check

    Result: Completed successfully. Error code =  0x0

    Time taken = 62 ms

    Test Performed: 


    Name: Boot status test

    Result: Completed successfully. Error code =  0x0

    Time taken = 16 ms

    Test Performed: 


    Name: Setup state check

    Result: Completed successfully. Error code =  0x0

    Time taken = 422 ms

    Test Performed: 


    Name: Registry hives test

    Result: Completed successfully. Error code =  0x0

    Time taken = 2203 ms

    Test Performed: 


    Name: Windows boot log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Bugcheck analysis

    Result: Completed successfully. Error code =  0x0

    Time taken = 484 ms

    Root cause found: 


    Unknown Bugcheck: Bugcheck 3b. Parameters = 0xc0000005, 0xfffff8015880da72, 0xffffd00059646500, 0x0.



    Session details


    System Disk = \Device\Harddisk0

    Windows directory = C:\WINDOWS

    AutoChk Run = 0

    Number of root causes = 1

    Test Performed: 


    Name: Check for updates

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: System disk test

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Disk failure diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 31 ms

    Test Performed: 


    Name: Disk metadata test

    Result: Completed successfully. Error code =  0x0

    Time taken = 31 ms

    Test Performed: 


    Name: Target OS test

    Result: Completed successfully. Error code =  0x0

    Time taken = 219 ms

    Test Performed: 


    Name: Volume content check

    Result: Completed successfully. Error code =  0x0

    Time taken = 7891 ms

    Test Performed: 


    Name: Boot manager diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: System boot log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Event log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 312 ms

    Test Performed: 


    Name: Internal state check

    Result: Completed successfully. Error code =  0x0

    Time taken = 63 ms

    Test Performed: 


    Name: Boot status test

    Result: Completed successfully. Error code =  0x0

    Time taken = 47 ms

    Test Performed: 


    Name: Setup state check

    Result: Completed successfully. Error code =  0x0

    Time taken = 406 ms

    Test Performed: 


    Name: Registry hives test

    Result: Completed successfully. Error code =  0x0

    Time taken = 2219 ms

    Test Performed: 


    Name: Windows boot log diagnosis

    Result: Completed successfully. Error code =  0x0

    Time taken = 0 ms

    Test Performed: 


    Name: Bugcheck analysis

    Result: Completed successfully. Error code =  0x0

    Time taken = 468 ms

    Root cause found: 


    Unknown Bugcheck: Bugcheck 3b. Parameters = 0xc0000005, 0xfffff8018302da72, 0xffffd000cb3c8500, 0x0.



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  2. Anonymous
    2016-08-14T17:55:03+00:00

    My laptop with Windows 8 Pro 64-bit won't start properly. Every time that I start the laptop up, it tells me that I have a problem and it needs to restart. It then tries to auto-repair the system. I have BitLocker installed on my machine, encrypting my C:, so it asks for the recovery key. When I enter the recovery key it tries to diagnose my PC. After about a minute, I get told that auto-repair couldn't repair my PC, and the file which is causing the problem is C:\Windows\System32\Logfiles\Srt\SrtTrail.txt. I've tried all of the advanced options but they don't seem to be working as after using them it loops. Has anyone got any ideas on how to sort this problem out? The laptop I'm using is a SONY Vaio Duo 11 Ultrabook and I've had i for around 2/3 months.

    I ran into this problem a couple days ago; this is what I had to do to apparently fix the problem. These directions only apply to people who are able to get into advanced options. To do that just cancel button back till you get the option "advanced options".

    First, you will want to run the chckdsk f/ r/ C:  <--Which ever drive is having the issues. You will enter this from a tab in advanced options called "command prompt". Allow it to completely run through, this may take awhile...

    Second, run the repair option.. it should work this time around. Once it completely runs, you should boot up to sign in or home screen. I have not had any issues since.

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  3. Anonymous
    2016-06-29T17:22:35+00:00

    I followed the steps to enter the command in the command prompt. When I do I get the following message:

    The drive, the path, or the file name is not valid.

    I entered the following in the command prompt:

    Chkdsk/f/r X:C

    any further ideas?

    Actually the command is chkdsk /f /r C: 

    Try this it works for me well.

    Hope it helps.

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