Windows 7 - Windows update stuck at 0kb 0%

Anonymous
2013-01-13T05:19:32+00:00

I have windows 7, and for the past few months I am unable to update windows.

Windows update is stuck at downloading 0kb 0% and after viewing all the similar posts around the web regarding this problem I still cant fix it, even after trying everything (stopping and restarting the service, disabling av and firewall, delete softwaredistribute folder and so on...).

Im desperate, please help.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-04-16T06:53:06+00:00

    Well you were right.

    It stayed at 0% with 0kb for a long time and then suddenly it jumped to 53%.

    A few minutes later it jumped to 100% and started installing.

    Pretty weird how microsoft works with % but hey that is not new ;-)

    Anyway problem solved for me :)

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  2. Anonymous
    2015-04-26T23:30:24+00:00

    After trying all those previous suggestions I hit crtl+atl+delete and when I clicked on the red box I saw an option to restart with updates.

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    4 people found this answer helpful.
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  3. Anonymous
    2015-07-15T14:23:58+00:00

    Open Internet Explorer browser and it shows that it is downloading.  I use Firefox but had to open the IE browser to get download to show download was working.

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  4. Anonymous
    2015-07-29T06:13:32+00:00

    I had the same problem but I noticed that the hard disc was still flashing (suspiciously). I decided to check the windows update cache (C:\Windows\SoftwareDistribution\Download) and noticed that this folder was slowly being added to...

    50 minutes later on a T1+ connection Windows had downloaded all 95 updates. It remained on "Downloading 95 updates (0 KB total, 0% complete)" the whole time...

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  5. Anonymous
    2015-08-22T09:06:19+00:00

    I disabled live protection from MS Security Esentials and it immediately downloaded 96%.

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